BUSINESS STRATEGY: USING SHIFT LEFT PRINCIPLES TO MANAGE IT PROJECTS EFFECTIVELY

Abstract

Customer satisfaction is seen as a key differentiator in a competitive market place. As per Gartner 2012 report, only 75%-80% of IT projects are successful. Customer Satisfaction should be part of the business strategy. As a project manager, the associated project parameters should be pro-actively managed and the project outcome needs to be predicted. There is lot of focus on the end state and in minimizing defect leakage as much as possible. Focus should be to pro-actively manage and shift left in the life cycle. Identify the problem upfront in the project cycle and not wait for lessons to be learnt and take re-active steps. This paper gives the practical applicability of shift left techniques and illustrates use of predictive model in a project to predict system testing defects thus helping to reduce residual defects