Implementación De Una Filosofía De Mejora Continua En Una Organización Privada De Servicios

Gabriela Alejandra Valdéz

Abstract


We report about the implementation of the philosophy of continuous improvement with Transactional Analysis in a private services institution, in order to incorporate the best possible practices and a process of continuous improvement, including the discovery of unknown personal potentials. This positive philosophical change in the culture of the organization, allows us to apply a plan for the development of people, engaging all the staff of the company. According to the specific needs of the company, we developed a set of social activities, including seminars, workshops, brainstorming sessions. The main activity is to promote creativity as part of the work culture.

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DOI: http://dx.doi.org/10.19044/esj.2016.v12n10p%25p

DOI (PDF): http://dx.doi.org/10.19044/esj.2016.v12n10p%25p


European Scientific Journal (ESJ)

 

ISSN: 1857 - 7881 (Print)
ISSN: 1857 - 7431 (Online)

 

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Publisher: European Scientific Institute, ESI.
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