Hayajneh, Omar Mohamad Raouf, Mohammad Nayef Alsarayreh, Mohammed Abdul Razzaq Abu Rumman, and Marwan M. Al-Nsour. 2014. “DIMENSIONS OF THE QUALITY OF SERVICE IN THE JORDANIAN TOURISM COMPANIES AND THEIR RELATIONS TO CUSTOMER SATISFACTION”. European Scientific Journal, ESJ 8 (1). https://doi.org/10.19044/esj.2012.v8n1p%p.