Alshahrani, Mohammed, Mahmoud Alabdali, Wafa Zaid, Rola Mohammed, and Khalid S. M. Husain. “Executing Quality Management Tools to Enhance Customer’s Journey at a Clothes Laundry Firm”. European Scientific Journal, ESJ 7, no. 1 (July 29, 2022): 550. Accessed May 6, 2024. https://eujournal.org/index.php/esj/article/view/15601.