Alshahrani, Mohammed, Mahmoud Alabdali, Wafa Zaid, Rola Mohammod, and Khalid S. M. Husain. “Executing Quality Management Tools to Enhance Customer’s Journey at a Clothes Laundry Firm”. European Scientific Journal, ESJ 19, no. 28 (October 31, 2023): 89. Accessed July 17, 2024. https://eujournal.org/index.php/esj/article/view/17382.