Jumapili, Dorcas Nyangulika, and Stephen Makau A. Muathe. “Quality Management Practices and Performance: The Perspective of Public Healthcare Institutions in Kenya”. European Scientific Journal, ESJ 21, no. 4 (February 28, 2025): 83. Accessed April 19, 2025. https://eujournal.org/index.php/esj/article/view/19172.