Malkawi, Ahmad Fawwaz. “The Impact of the Use of Information Technology in Improving the Quality of Services: A Field Study of Fast-Food Restaurants in Jordan”. European Scientific Journal, ESJ 13, no. 23 (August 31, 2017): 359. Accessed May 3, 2024. https://eujournal.org/index.php/esj/article/view/9817.