1.
Hasanaj R, Manxhari M, Ozuni E, Sinaj Z. “Soft” TQM and Performance of Local Government (A Case Study of Municipality of Tirana, Albania). ESJ [Internet]. 2021Jan.31 [cited 2024Nov.25];17(1):46. Available from: https://eujournal.org/index.php/esj/article/view/13928