PROPINA ENTRE DÁDIVA O BENEFICIO: FACTORES DETERMINANTES EN UN CONTEXTO FRONTERIZO

  • Ernesto Ortiz Tapia
  • Luis Fernando Maldonado Azpeitia Universidad Autónoma de Ciudad Juárez, México
  • Carlos González Macías Universidad Autónoma de Ciudad Juárez, México
  • Tomás Cuevas Contreras Universidad Autónoma de Ciudad Juárez, México

Abstract

Tipping has become a unilateral gratification paid by the client reciprocating the service provider for a good service, to a moral obligation to a service that sometimes does not comply with quality standards. Even though it is true that in some countries the tip is mandatory based on a percentage of the account payable, regardless of the service received, in other countries it is not. However, in countries like Mexico it is customary to pay it based on a percentage and sometimes this percentage depends on the quality of the service received. Mexican legislation does not make tipping mandatory, but the border areas live in a mix of Mexican and American cultures and traditions, making tips a percentage of the consumption.

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Published
2015-01-28
How to Cite
Tapia, E. O., Azpeitia, L. F. M., Macías, C. G., & Contreras, T. C. (2015). PROPINA ENTRE DÁDIVA O BENEFICIO: FACTORES DETERMINANTES EN UN CONTEXTO FRONTERIZO. European Scientific Journal, ESJ, 11(1). Retrieved from http://eujournal.org/index.php/esj/article/view/4949