PROPINA ENTRE DÁDIVA O BENEFICIO: FACTORES DETERMINANTES EN UN CONTEXTO FRONTERIZO

Ernesto Ortiz Tapia, Luis Fernando Maldonado Azpeitia, Carlos González Macías, Tomás Cuevas Contreras

Abstract


Tipping has become a unilateral gratification paid by the client reciprocating the service provider for a good service, to a moral obligation to a service that sometimes does not comply with quality standards. Even though it is true that in some countries the tip is mandatory based on a percentage of the account payable, regardless of the service received, in other countries it is not. However, in countries like Mexico it is customary to pay it based on a percentage and sometimes this percentage depends on the quality of the service received. Mexican legislation does not make tipping mandatory, but the border areas live in a mix of Mexican and American cultures and traditions, making tips a percentage of the consumption.

Full Text:

PDF



European Scientific Journal (ESJ)

 

ISSN: 1857 - 7881 (Print)
ISSN: 1857 - 7431 (Online)

 

Contact: contact@eujournal.org

To make sure that you can receive messages from us, please add the 'eujournal.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.




Publisher: European Scientific Institute, ESI.
ESI cooperates with Universities and Academic Centres on 5 continents.