On Relations between Creativity, Innovation and Quality Management Culture in Europe as a Response to Crisis and Post-crisis Period
Keywords:
Innovation, creativity, quality management, quality culture, factors of production
Abstract
Purpose – The paper aims to clarify the relationship between innovation and creativity, innovation and quality management, and creativity and quality management, using regression analysis.
Design/methodology/approach – The paper opted for an exploratory study using regression analysis to find relations between innovation and creativity, innovation and quality management, and creativity and quality management, using data complemented Global Innovation Index and Creativity index and ISO 9001 standards certificate issued in European countries. Findings – The paper provides statistical insights about relations between innovation and creativity, innovation and quality management, and creativity and quality management. It suggests that successful business organizations should invest in innovation, creativity, and quality management to achieve competitive advantage. Research limitations/implications – Because of the chosen research approach, the research results may need extended periods of investigation, therefore, researchers are encouraged to test the proposed propositions further. Practical implications – The paper includes implications for the development of a powerful tool combining innovation, creativity, and quality management, achieving competitive advantage. Originality/value – This paper fulfills for the first time under a regression analysis an identified need to study how innovation, creativity, and quality management are related strongly between them. Article Type: Research paper.
Downloads
Download data is not yet available.
Metrics
Metrics Loading ...
References
1. A World Bank Group Flagship Report. 2016. Doing Business 2016: Measuring Regulatory Quality and Efficiency. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
2. A World Bank Group Flagship Report. 2017. Doing Business 2017: Equal Opportunity for All. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
3. A World Bank Group Flagship Report. 2018. Doing Business 2018: Reforming to Create Jobs. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
4. A World Bank Group Flagship Report. 2019. Doing Business 2019: Training for Reform. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
5. Agata Ewa Wróbel,Philip Cash,Carina Lomberg. 2020. Pro-active neutrality: The key to understanding creative facilitation. Creativity and Innovation Management. Volume29, Issue3. September 2020. Pages 424-437. https://doi.org/10.1111/caim.12372. https://onlinelibrary.wiley.com/doi/10.1111/caim.12372
6. Agius, C., & Devine, K. (2011). “Neutrality: A dead concept?” A reprise. Cooperation and Conflict, 46, 265– 284. https://doi.org/10.1177/0010836711416955
7. Achmad Fajar Hendarman, Jann Hidajat Tjakraatmadja. 2012. Relationship among Soft Skills, Hard Skills, and Innovativeness of Knowledge Workers in the Knowledge Economy Era. 10th Triple Helix Conference 2012. Procedia - Social and Behavioral Sciences 52 ( 2012 ) 35 – 44. 1877-0428.https://moam.info/relationship-among-soft-skills-hard-skills-and-59cecf501723dd7cffa40067.html
8. Ahmed Mohammed, Norfarah Nordin. 2020. A Theoretical Evidence: The Mediating Role Of Creativity On The Relationship Between Knowledge Management And Entrepreneurial Orientation Toward Innovation Performance In The Jordanian SMEs. International Journal of Scientific & Technology Research. ISSN 2277-8616. Volume 9 - Issue 3, March 2020 Edition. https://ijstr.org/paper-references.php?ref=IJSTR-0320-31580
9. Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154– 1184. https://doi.org/10.5465/256995
10. Amabile, T. M.; Pratt, M. G. (2016). Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning, Research in Organizational Behavior 36: 157–183.
11. Anne-Marie Conn, Moira A. Szilagyi, Linda Alpert-Gillis, Carolyn Webster-Stratton, Jody Todd Manly, Nicolas Goldstein, Sandra H. Jee. 2018. Pilot randomized controlled trial of foster parent training: A mixed-methods evaluation of parent and child outcomes. Children and Youth Services Review. Volume 89, June 2018, Pages 188-197. https://doi.org/10.1016/j.childyouth.2018.04.035. https://www.sciencedirect.com/science/article/abs/pii/S0190740917307429?via%3Dihub
12. Amabile, T. M. (1998). "How to kill creativity". Harvard Business Review
13. Annika Martens, Annette Kleinfeld. (2020) "Chapter 69-1 Bribery", Springer Science and Business Media LLC, 2020.
14. Appelbaum, S. H., & Steed, A. J. (2005). The critical success factors in the client‐consulting relationship. Journal of Management Development, 24, 68– 93. https://doi.org/10.1108/02621710510572362
15. Astor, H. (2007). Mediator neutrality: Making sense of theory and practice. Social & Legal Studies, 16, 221– 239. https://doi.org/10.1177/0964663907076531
16. Averill, J. R. (1999). Individual Differences in Emotional Creativity: Structure and Correlates, Journal of Personality 67(2): 331–371.
17. Azadegan, A., & Kolfschoten, G. (2014). An assessment framework for practicing facilitators. Group Decision and Negotiation, 23, 1013– 1045. https://doi.org/10.1007/s10726-012-9332-4
18. Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of team creativity: An examination of team emotional intelligence, team trust, and collaborative culture. Creativity and Innovation Management, 19, 332– 345. https://doi.org/10.1111/j.1467-8691.2010.00574.x
19. Bens, I. (2012). Facilitating with ease! Core skills for facilitators, team leaders, and members, managers, consultants, and trainers. New York: John Wiley & Sons.
20. Berman, E. M., & Kim, C.‐G. (2010). Creativity management in public organizations. Public Performance & Management Review, 33, 619– 652. https://doi.org/10.2753/pmr1530-9576330405
21. Bernard, S. E., Folger, J. P., Weingarten, H. R., & Zumeta, Z. R. (1984). The neutral mediator: Value dilemmas in divorce mediation. Conflict Resolution Quarterly, 1984(4), 61– 74. https://doi.org/10.1002/crq.39019840406
22. Berry, M. (1993). Changing perspectives on facilitation skills development. Journal of European Industrial Training, 17(3), 23. https://doi.org/10.1108/03090599310026355
23. Bhasin, Kim (2 April 2012). "This Is The Difference Between 'Invention' And 'Innovation'". Business Insider.
24. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77– 101. https://doi.org/10.1191/1478088706qp063oa
25. Ceko, E. (2016). On Relationship Between Quality Management and Life Quality, European Journal of Economics and Management Sciences, Nr 2, 2016
26. Ceko, E. (2013). Quality Management Tools. Planetary University Press. 2014
27. Ceko, E. (2011). Total Quality Management and Competitive Advantage of Albanian Firms, Journal of Institute Alb-Shkenca 4(3): 423–429.
28. Ceko, E. (2017). Total Quality Management. Wisdom University Press. 2017.
29. Ceko, E. (2021). On relations between creativity and quality management culture. Creativity Studies, 14(1), 251-270. https://doi.org/10.3846/cs.2021.12154. https://journals.vilniustech.lt/index.php/CS/article/view/12154. file:///C:/Users/Admin/Downloads/12154-Article%20Text-53104-7-10-20210617%20(2).pdf.
30. Ceko. E (2022). On Relations between Innovation, Creativity and Quality Management. 10th Mediterranean International Conference. University San Cristobal de La Laguna. Tenerife. Spain. 10th May 2022.
31. Christine Greenhalgh and Mark Rogers. 2010. Innovation, Intellectual Property, and Economic Growth. Published by Princeton University Press. 41 William Street, Princeton, New Jersey 08540ISBN 978-0-691-13798-8. https://doi.org/10.1515/9781400832231. https://www.jstor.org/stable/j.ctt1zgwjjb. https://www.degruyter.com/document/doi/10.1515/9781400832231/html
32. Creativity Index. Marten Prosperity Institute, University of Toronto, 2020.
33. Cydney Spohn. 2008. Teacher Perspectives on No Child Left Behind and Arts Education: A Case Study. Arts Education Policy Review Volume 109, 2008 - Issue 4. Pages 3-12 | Published online: 07 Aug 2010. https://doi.org/10.3200/AEPR.109.4.3-12. https://www.tandfonline.com/doi/abs/10.3200/AEPR.109.4.3-12
34. D.R.Kiran. Total Quality Management. (2016) Elsevier Science. ISBN: 0128110368, 9780128110362
35. Doloreux, D. (2004). Regional Networks of Small and Medium Sized Enterprises: Evidence from the Metropolitan Area of Ottawa in Canada. European Planning Studies, Vol. 12, No. 2, 173-189, ISSN 0965-4313
36. Drucker (1985) Innovation and Entrepreneurship: Practice and Principles. New York, USA: Harper Business.
37. Edgar H. Schein. (2020, 2013) Organizational Culture and Leadership. San Francisco: Jossey-Bass Publishers.
38. Engelberger, J. F. (1982). "Robotics in practice: Future capabilities". Electronic Servicing & Technology magazine.
39. Ernst, H. (2001). Patent applications and subsequent changes of performance: evidence from time-series cross-section analyses on the firm level. Research Policy, Vol 30, No. 1, 143-157, ISSN 0048-7333
40. European University Association. (2002 – 2006) Quality Culture in European Universities: A Bottom-Up Approach. Report on the Three Rounds of the Quality Culture Project. ISBN: 9-0810-6983-7
41. Florida, R. (2002). Rise of Creative Class. New York: Basic Books.
42. Gerard O’Regan. (2002) "A Practical Approach to Software Quality", Springer Science and Business Media LLC.
43. Global Innovation Report. 2020. Preface vii. World Intellectual Property Organization, 13th Edition. https://www.wipo.int/edocs/pubdocs/en/wipo_pub_gii_2020.pdf.
44. Gordon, G.; Owen, C. (2008). SHEEC on Management of Quality: Cultures of Enhancement and Quality Management Systems and Structures [online], [cited 31 January 2020]. Available from the Internet: http://www.enhancement music.UK/docs/report/ -management-of-quality-cultures-of-quality-enhancement.pdf?sfvrsn=12
45. Harrington, H. J.; Mathers, D. D. (1997). ISO 9000 and Beyond: From Compliance to Performance Improvement. New York: McGraw-Hill.
46. Harvey, L.; Green, D. (1993). Defining Quality, Assessment and Evaluation in Higher Education 18(1): 9–34.
47. Harvey, L.; Stensaker, B. (2008). Quality Culture: Understandings, Boundaries, and Linkages, European Journal of Education: Research, Development, and Policy 43(4): 427–442.
48. Henderson, Rebecca M.; Clark, Kim B. (March 1990). "Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms". Administrative Science Quarterly. 35 (1): 9. doi:10.2307/2393549. ISSN 0001-8392. JSTOR 2393549.
49. Herrera-Usagre, M. (2019). Cultural Practice, Creativity and Innovation. In: Bericat, E., Jiménez-Rodrigo, M. (eds) The Quality of European Societies . Social Indicators Research Series, vol 75. Springer, Cham. https://doi.org/10.1007/978-3-030-05023-8_6
50. Hicks, John R. 1932. The Theory of Wages. London: Macmillan.
51. Himanshu Gupta, Mukesh Kumar Barua. 2018. Modeling cause and effect relationship among enablers of innovation in SMEs. Benchmarking: An International Journal. ISSN: 1463-5771. https://www.emerald.com/insight/content/doi/10.1108/BIJ-03-2017-0050/full/html
52. Hjorth, D. (2004). Creating Space for Play/Invention – Concepts of Space and Organizational Entrepreneurship. Entrepreneurship and Regional Development, 16(5), 413–432.
53. Hoegl, M.; Gibbert, M.; Mazursky, D. (2008). Financial Constraints in Innovation Projects: When Is Less More?, Research Policy 37(8): 1382–139.
54. ISO. 2019. ISO [online], [cited 31 January, (2020)]. Available from the Internet: https://www.iso.org/home.html
55. "ISO 56000:2020(en)Innovation management — Fundamentals and vocabulary". ISO. 2020.
56. Jacob Morgan. "What's the Difference Between Invention and Innovation?", Forbes, 10 September 2015
57. James Williams. (2009) "Editorial", Quality in Higher Education.
58. Jason Fernando, Janet Berry-Johnson. Factors Of Production. Feb 18, 2021, & JASON FERNANDO. November 05, 2021. Factors of production. The evolution of accounting and accounting terminology. https://www.investopedia.com/terms/f/factors-production.asp
59. Jill Perry-Smith and Pier Vittorio Mannucci (2015) Social Networks, Creativity, and Entrepreneurship(2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
60. Jinwoo Kim Jooeun Lee Dongseong Choi. 2003. Designing emotionally evocative homepages: an empirical study of the quantitative relations between design factors and emotional dimensions. International Journal of Human-Computer Studies. Volume 59, Issue 6, December 2003, Pages 899-940. https://doi.org/10.1016/j.ijhcs.2003.06.002. https://www.sciencedirect.com/science/article/abs/pii/S1071581903001320?via%3Dihub
61. Joan Robinson. 1953. The Production Function and the Theory of Capital. The Review of Economic Studies, Volume 21, Issue 2, 1953, Pages 81–106, https://doi.org/10.2307/2296002. https://academic.oup.com/restud/article-abstract/21/2/81/1555416?redirectedFrom=fulltext. https://www.scribd.com/document/87188046/Joan-Robinson-the-Production-Function-and-the-Theory-of-Capital
62. John Houghton, Peter Shehan, (2000) A primer on the knowledge economy, Centre for Strategic Economic Studies, Victoria University. http://docplayer.net/50330830-A-primer-on-the-knowledge-economy.html
63. Jong, J. P. J. (2007). Individual innovation: the connection between leadership and employees’ innovative work behavior. I’M. The University of Amsterdam. UvA-DARE (Digital Academic Repository). ISBN 978-90-371-0725-8 https://pure.uva.nl/ws/files/4343764/52860_Jong_jeroen_de_Ind_innovation_JJO_cropped.pdf
64. Joshua Wilde. How Substitutable are Fixed Factors in Production? Evidence from Pre-Industrial England. MPRA Paper from University Library of Munich, Germany Ludwigstraße 33, D-80539 Munich, Germany. May 21, 2017
65. Julie A. Caswell, Mary E. Bredahl, Neal H. Hooker. (1998) "How Quality Management Metasystems Are Affecting the Food Industry", Applied Economic Perspectives and Policy.
66. Kiran, D. R. (2017). Total Quality Management: Key Concepts and Case Studies. Amsterdam: Elsevier Inc.
67. Kris Byron and Shalini Khazanchi. (2015) Rewards’ Relationship to Creativity, Innovation, and Entrepreneurship at The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, (2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
68. Leal, S.; Urrea, J. (2013). Ingenio y Pasión. Barcelona: Lid Publishers, Inc.
69. Lijster, Thijs, ed. (2018). The Future of the New: Artistic Innovation in Times of Social Acceleration. Arts in society. Valiz. ISBN 9789492095589. Retrieved 10 September 2020.
70. Loo, S. (2017). Creative Working in Knowledge Economy. Series: Routledge Advances in Organizational Learning and Knowledge Management. New York: Routledge.
71. Lucy L. Gilson, Hyoun Sook Lim, Robert C. Litchfield, and Paul W. Gilson (2015). Entrepreneurial Creativity: The Role of Learning Creativity in Teams: A Key Building Block for Innovation and Entrepreneurship(2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
72. Leydesdorff, Loet. 2012. The Triple Helix of University-Industry-Government Relations. The University of Amsterdam. The Netherlands. http://www.leydesdorff.net/th12/th12.pdf
73. Malinić Dejan, Milićević Vlade, Glišić Milan. 2015. Da li najbolja preduzeća u Srbiji kreiraju vrednost?Ekonomika preduzeća. 2015, vol. 63, br. 7-8, str. 337-353. ISSN: 0353-443X, e- ISSN: 2406-1239. http://scindeks.ceon.rs/Article.aspx?artid=0353-443X1508337M
74. Malthus, Thomas. 1798. Essay on the Principle of Population. Oxford: Oxford University Press (1993 printing).
75. Maria Manuela Cruz-Cunha, Isabel Maria Miranda, Patricia Gonçalves. April 2013| Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services (2 Volumes). Pages: 978. DOI: 10.4018/978-1-4666-3986-7. ISBN13: 9781466639867|ISBN10: 1466639865|EISBN13: 9781466639874. https://www.igi-global.com/book/handbook-research-icts-human-centered/72373#table-of-contents
76. Massimiliano Agovino, Fabio Corbisiero, 2020.Diversity Management Policies for the Inclusion of LGBT People into the Labour Market: The Case of Naples. Papers in Applied Geography. Volume 7, 2021 - Issue 1. Pages 50-66 | Published online: 01 Sep 2020. https://doi.org/10.1080/23754931.2020.1815236. https://www.tandfonline.com/doi/full/10.1080/23754931.2020.1815236
77. Meusburger, P.; Funke, J.; Wunder, E. (2006) (Eds.). Milieus of Creativity: An Interdisciplinary Approach to Spatiality of Creativity. Series: Knowledge and Space. Meusburger, P. (Series Ed.). Vol. 2. Berlin: Springer Science + Business Media B. V., 97–154.
78. Michael Gibbert & Philip Scranton. (2009) Constraints as sources of radical innovation? Insights from jet propulsion development management 4(4):385-399 DOI: 10.1177/1744935909341781.
79. Michael Lewis, James Moultrie (2005) The Organizational Innovation Laboratory. https://doi.org/10.1111/j.1467-8691.2005.00327.x
80. Mumford, M. D (2003). Where Have We Been, Where Are We Going? Taking Stock in Creativity Research, Creativity Research Journal 15(2–3): 107–120.
81. Nadim Ahmad and Richard G. Seymour (2006) Defining entrepreneurial activity, OECD Report
82. Neena Sinha. (2009) "Unleash the power of creativity and innovation", International Journal of Sustainable Strategic Management.
83. Neil Robert Anderson, Kristina Potočnik, Jing Zhou, (2014) Innovation and Creativity in Organizations: A State-of-the-Science Review, Prospective Commentary, and Guiding Framework. Journal of Management 40(5), DOI: 10.1177/0149206314527128
84. Nickerson, R. S. Developing intelligence through instruction.
85. Neil Robert Anderson, Kristina Potočnik, Jing Zhou, (2014) Innovation and Creativity in Organizations: A State-of-the-Science Review, Prospective Commentary, and Guiding Framework. Journal of Management 40(5), DOI: 10.1177/0149206314527128
86. OECD, 1996, The Knowledge-Based Economy, OECD Paris. https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=OCDE/GD%2896%29102&docLanguage=En
87. OECD (2005). Oslo Manual: Guidelines for Collecting and Interpreting Innovation Data, OECD Publishing, ISBN 92-64-01308-3, Paris, France
88. Paul Paulus (2012), Collaborative Creativity—Group Creativity and Team Innovation DOI: 10.1016/B978-0-12-374714-3.00014-8 In book: Handbook of Organizational Creativity (pp.327-357)
89. Paul Romer. (2012) Economics.
90. Peter Fisk. 2019. https://www.peterfisk.com/2019/12/mega-trends-with-mega-impacts-embracing-the-forces-of-change-to-seize-the-best-future-opportunities/. https://thegeniusworks.com/2019/12/mega-trends-with-mega-impacts-embracing-the-forces-of-change-to-seize-the-best-future-opportunities/.
91. Peter Drucker. "The Discipline of Innovation". Harvard Business Review. August 2002. https://en.wikipedia.org/wiki/Innovation#cite_note-1
92. Peri, C.; Lavelli, V.; Marjani, A. (2004). Qualità nelle aziende e nelle filiere agroalimentari: gestione e certificazione dei sistemi per la qualità, per la rintracciabilità e per l’igiene. Milano: Ulrico Hoepli Editore S.p.A.
93. Pink, D. H. (2006). A Whole New Mind: Why Right-Brainers Will Rule Future. New York: Riverhead Books.
94. Rina Rifqie Mariana, Laili Hidayati, Soenar Soekopitojo. 2018. Implementing the HACCP system to the production of Bakso Malang-Indonesia. Volume 17, 2019 - Issue 4. Pages 291-312 | Received 11 Oct 2017, Accepted 30 Jan 2018, Published online: 22 Mar 2018. https://doi.org/10.1080/15428052.2018.1442760. https://www.tandfonline.com/doi/full/10.1080/15428052.2018.1442760
95. Robbins, Stephen P., Organizational Behavior 12th. New York: Prentice Hall. 1999.
96. Siltala, R. (2010). Innovatiivisuus ja yhteistoiminnallinen oppiminen liike-elämässä ja opetuksessa. Turku: Turun Yliopisto.
97. Sarasvathy, S., N. Dew, S. R. Velamuri and S. Venkataraman (2003). Three views of entrepreneurial opportunity. In Handbook of entrepreneurship research: an interdisciplinary survey and introduction, ed. Z. Acs and D. Audretsch, 141–160. New York: Springer.
98. Shane, S. (2003). A General Theory of Entrepreneurship. The Individual–Opportunity Nexus. Cheltenham, UK: Edward Elgar.
99. Schumpeter, Joseph A., 1883–1950 (1983). The theory of economic development: an inquiry into profits, capital, credit, interest, and the business cycle. Opie, Redvers, Elliott, John E. New Brunswick, New Jersey. ISBN 0-87855-698-2. OCLC 8493721. https://en.wikipedia.org/wiki/Innovation#cite_note-1
100. Schumpeter, Joseph A., (1939). Business Cycles. 1. p. 84. Innovation is possible without anything we should identify as an invention, and the invention does not necessarily induce innovation. https://en.wikipedia.org/wiki/Innovation
101. Shung Jae Shin (2015) Leadership and Creativity: The Mechanism Perspective. (2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
102. Christina Ellen Shalley, Michael A. Hitt, Jing Zhou · 2015. The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
103. Simonton, D. K. (1997). Creative Productivity: A Predictive and Explanatory Model of Career Trajectories and Landmarks, Psychological Review 104(1): 66–89.
104. Sternberg, R. J.; Sternberg, K.; Mio, J. (2012). Cognitive Psychology. Wadsworth: Cengage Learning.
105. Stuart, T. (2000). Interorganizational alliances and the performance of firms: a study of growth and innovation rates in a high-technology industry. Strategic Management Journal, Vol. 21, No. 8, 791-811, ISSN 1097-0266
106. Sunil Sharma. (2018) Total Quality Management: Concepts, Strategy, and Implementation for Operational Excellence First Edition. ISBN-13: 978-9352805129. ISBN-10: 9352805127
107. T.R. Gopalakrishnan Nair, V. Suma, 2010. A paradigm for metric-based inspection process for enhancing defect management, ACM SIGSOFT Software Engineering Notes, Volume 35, Issue 3, May 2010. https://doi.org/10.1145/1764810.1764827 https://dl.acm.org/doi/10.1145/1764810.1764827
108. Teresa M. Amabile; Regina Conti; Heather Coon; Jeffrey Lazenby; Michael Herron (1996) Assessing the Work Environment for Creativity The Academy of Management Journal, Vol. 39, No. 5. pp. 1154-1184
109. Thierry Burger-Helmchen (2012) Entrepreneurship – Creativity and Innovative Business Models. Published by InTech. Janeza Trdine 9, 51000 Rijeka, Croatia. © InTech, ISBN 978-953-51-0069-0
110. Tjakraatmadja, Jann Hidajat; Wicaksono, Agung; and Martini, Lenny. 2011. Institut Teknologi Bandung (ITB) as Potential Knowledge Hub to Create Value from Academia, Business, and Government Linkages. Beyond The Knowledge Trap. World Scientific Publishing.
111. Torrance, Paul. (2008) "Verbal Tests. Forms A and B-Figural Tests, Forms A and B.". The Torrance Tests of Creative Thinking-Norms-Technical Manual Research Edition. Princeton, New Jersey: Personnel Press. p. 6.
112. Utterback, James (1971). "The Process of Technological Innovation Within the Firm". Academy of Management Journal. 14(1): 78 – via Jstor. https://en.wikipedia.org/wiki/Innovation#cite_note-1
113. Vlãsceanu, L.; Grünberg, L.; Pârlea, D. (2007). Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions. Seto, M.; Wells, P. J. (Eds.). Bucharest: UNESCO-CEPES.
114. Thierry Burger-Helmchen. 2012. Entrepreneurship – Creativity and Innovative Business Models. InTech, Janeza Trdine 9, 51000 Rijeka, Croatia. ISBN 978-953-51-0069-0. https://www.scribd.com/document/179525591/ENTREPRENEURSHIP-CREATIVITY-AND-INNOVATIVE-BUSINESS-MODELS.
115. The World Bank Institute, 2005
116. Wróbel, A. E. 2019. Creative Facilitation in Innovation Management: Facilitator’s Role in Shaping Team Processes. The Technical University of Denmark.
117. Xiang-Qian Lin, You-Cheng Chen, Chih-Hsing Liu, Yong-Quan Li. 2022. Measuring creativity: role of service quality management, knowledge sharing, and social interaction. Total Quality Management & Business Excellence https://doi.org/10.1080/14783363.2021.2021800. https://www.tandfonline.com/doi/full/10.1080/14783363.2021.2021800
118. Xiaomeng Zhang and Kathryn M. Bartol (2015) Empowerment and Employee Creativity: A Cross-Level Integrative Model, (2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
2. A World Bank Group Flagship Report. 2017. Doing Business 2017: Equal Opportunity for All. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
3. A World Bank Group Flagship Report. 2018. Doing Business 2018: Reforming to Create Jobs. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
4. A World Bank Group Flagship Report. 2019. Doing Business 2019: Training for Reform. Washington, DC: International Bank for Reconstruction and Development/ World Bank.
5. Agata Ewa Wróbel,Philip Cash,Carina Lomberg. 2020. Pro-active neutrality: The key to understanding creative facilitation. Creativity and Innovation Management. Volume29, Issue3. September 2020. Pages 424-437. https://doi.org/10.1111/caim.12372. https://onlinelibrary.wiley.com/doi/10.1111/caim.12372
6. Agius, C., & Devine, K. (2011). “Neutrality: A dead concept?” A reprise. Cooperation and Conflict, 46, 265– 284. https://doi.org/10.1177/0010836711416955
7. Achmad Fajar Hendarman, Jann Hidajat Tjakraatmadja. 2012. Relationship among Soft Skills, Hard Skills, and Innovativeness of Knowledge Workers in the Knowledge Economy Era. 10th Triple Helix Conference 2012. Procedia - Social and Behavioral Sciences 52 ( 2012 ) 35 – 44. 1877-0428.https://moam.info/relationship-among-soft-skills-hard-skills-and-59cecf501723dd7cffa40067.html
8. Ahmed Mohammed, Norfarah Nordin. 2020. A Theoretical Evidence: The Mediating Role Of Creativity On The Relationship Between Knowledge Management And Entrepreneurial Orientation Toward Innovation Performance In The Jordanian SMEs. International Journal of Scientific & Technology Research. ISSN 2277-8616. Volume 9 - Issue 3, March 2020 Edition. https://ijstr.org/paper-references.php?ref=IJSTR-0320-31580
9. Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154– 1184. https://doi.org/10.5465/256995
10. Amabile, T. M.; Pratt, M. G. (2016). Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning, Research in Organizational Behavior 36: 157–183.
11. Anne-Marie Conn, Moira A. Szilagyi, Linda Alpert-Gillis, Carolyn Webster-Stratton, Jody Todd Manly, Nicolas Goldstein, Sandra H. Jee. 2018. Pilot randomized controlled trial of foster parent training: A mixed-methods evaluation of parent and child outcomes. Children and Youth Services Review. Volume 89, June 2018, Pages 188-197. https://doi.org/10.1016/j.childyouth.2018.04.035. https://www.sciencedirect.com/science/article/abs/pii/S0190740917307429?via%3Dihub
12. Amabile, T. M. (1998). "How to kill creativity". Harvard Business Review
13. Annika Martens, Annette Kleinfeld. (2020) "Chapter 69-1 Bribery", Springer Science and Business Media LLC, 2020.
14. Appelbaum, S. H., & Steed, A. J. (2005). The critical success factors in the client‐consulting relationship. Journal of Management Development, 24, 68– 93. https://doi.org/10.1108/02621710510572362
15. Astor, H. (2007). Mediator neutrality: Making sense of theory and practice. Social & Legal Studies, 16, 221– 239. https://doi.org/10.1177/0964663907076531
16. Averill, J. R. (1999). Individual Differences in Emotional Creativity: Structure and Correlates, Journal of Personality 67(2): 331–371.
17. Azadegan, A., & Kolfschoten, G. (2014). An assessment framework for practicing facilitators. Group Decision and Negotiation, 23, 1013– 1045. https://doi.org/10.1007/s10726-012-9332-4
18. Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of team creativity: An examination of team emotional intelligence, team trust, and collaborative culture. Creativity and Innovation Management, 19, 332– 345. https://doi.org/10.1111/j.1467-8691.2010.00574.x
19. Bens, I. (2012). Facilitating with ease! Core skills for facilitators, team leaders, and members, managers, consultants, and trainers. New York: John Wiley & Sons.
20. Berman, E. M., & Kim, C.‐G. (2010). Creativity management in public organizations. Public Performance & Management Review, 33, 619– 652. https://doi.org/10.2753/pmr1530-9576330405
21. Bernard, S. E., Folger, J. P., Weingarten, H. R., & Zumeta, Z. R. (1984). The neutral mediator: Value dilemmas in divorce mediation. Conflict Resolution Quarterly, 1984(4), 61– 74. https://doi.org/10.1002/crq.39019840406
22. Berry, M. (1993). Changing perspectives on facilitation skills development. Journal of European Industrial Training, 17(3), 23. https://doi.org/10.1108/03090599310026355
23. Bhasin, Kim (2 April 2012). "This Is The Difference Between 'Invention' And 'Innovation'". Business Insider.
24. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77– 101. https://doi.org/10.1191/1478088706qp063oa
25. Ceko, E. (2016). On Relationship Between Quality Management and Life Quality, European Journal of Economics and Management Sciences, Nr 2, 2016
26. Ceko, E. (2013). Quality Management Tools. Planetary University Press. 2014
27. Ceko, E. (2011). Total Quality Management and Competitive Advantage of Albanian Firms, Journal of Institute Alb-Shkenca 4(3): 423–429.
28. Ceko, E. (2017). Total Quality Management. Wisdom University Press. 2017.
29. Ceko, E. (2021). On relations between creativity and quality management culture. Creativity Studies, 14(1), 251-270. https://doi.org/10.3846/cs.2021.12154. https://journals.vilniustech.lt/index.php/CS/article/view/12154. file:///C:/Users/Admin/Downloads/12154-Article%20Text-53104-7-10-20210617%20(2).pdf.
30. Ceko. E (2022). On Relations between Innovation, Creativity and Quality Management. 10th Mediterranean International Conference. University San Cristobal de La Laguna. Tenerife. Spain. 10th May 2022.
31. Christine Greenhalgh and Mark Rogers. 2010. Innovation, Intellectual Property, and Economic Growth. Published by Princeton University Press. 41 William Street, Princeton, New Jersey 08540ISBN 978-0-691-13798-8. https://doi.org/10.1515/9781400832231. https://www.jstor.org/stable/j.ctt1zgwjjb. https://www.degruyter.com/document/doi/10.1515/9781400832231/html
32. Creativity Index. Marten Prosperity Institute, University of Toronto, 2020.
33. Cydney Spohn. 2008. Teacher Perspectives on No Child Left Behind and Arts Education: A Case Study. Arts Education Policy Review Volume 109, 2008 - Issue 4. Pages 3-12 | Published online: 07 Aug 2010. https://doi.org/10.3200/AEPR.109.4.3-12. https://www.tandfonline.com/doi/abs/10.3200/AEPR.109.4.3-12
34. D.R.Kiran. Total Quality Management. (2016) Elsevier Science. ISBN: 0128110368, 9780128110362
35. Doloreux, D. (2004). Regional Networks of Small and Medium Sized Enterprises: Evidence from the Metropolitan Area of Ottawa in Canada. European Planning Studies, Vol. 12, No. 2, 173-189, ISSN 0965-4313
36. Drucker (1985) Innovation and Entrepreneurship: Practice and Principles. New York, USA: Harper Business.
37. Edgar H. Schein. (2020, 2013) Organizational Culture and Leadership. San Francisco: Jossey-Bass Publishers.
38. Engelberger, J. F. (1982). "Robotics in practice: Future capabilities". Electronic Servicing & Technology magazine.
39. Ernst, H. (2001). Patent applications and subsequent changes of performance: evidence from time-series cross-section analyses on the firm level. Research Policy, Vol 30, No. 1, 143-157, ISSN 0048-7333
40. European University Association. (2002 – 2006) Quality Culture in European Universities: A Bottom-Up Approach. Report on the Three Rounds of the Quality Culture Project. ISBN: 9-0810-6983-7
41. Florida, R. (2002). Rise of Creative Class. New York: Basic Books.
42. Gerard O’Regan. (2002) "A Practical Approach to Software Quality", Springer Science and Business Media LLC.
43. Global Innovation Report. 2020. Preface vii. World Intellectual Property Organization, 13th Edition. https://www.wipo.int/edocs/pubdocs/en/wipo_pub_gii_2020.pdf.
44. Gordon, G.; Owen, C. (2008). SHEEC on Management of Quality: Cultures of Enhancement and Quality Management Systems and Structures [online], [cited 31 January 2020]. Available from the Internet: http://www.enhancement music.UK/docs/report/ -management-of-quality-cultures-of-quality-enhancement.pdf?sfvrsn=12
45. Harrington, H. J.; Mathers, D. D. (1997). ISO 9000 and Beyond: From Compliance to Performance Improvement. New York: McGraw-Hill.
46. Harvey, L.; Green, D. (1993). Defining Quality, Assessment and Evaluation in Higher Education 18(1): 9–34.
47. Harvey, L.; Stensaker, B. (2008). Quality Culture: Understandings, Boundaries, and Linkages, European Journal of Education: Research, Development, and Policy 43(4): 427–442.
48. Henderson, Rebecca M.; Clark, Kim B. (March 1990). "Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms". Administrative Science Quarterly. 35 (1): 9. doi:10.2307/2393549. ISSN 0001-8392. JSTOR 2393549.
49. Herrera-Usagre, M. (2019). Cultural Practice, Creativity and Innovation. In: Bericat, E., Jiménez-Rodrigo, M. (eds) The Quality of European Societies . Social Indicators Research Series, vol 75. Springer, Cham. https://doi.org/10.1007/978-3-030-05023-8_6
50. Hicks, John R. 1932. The Theory of Wages. London: Macmillan.
51. Himanshu Gupta, Mukesh Kumar Barua. 2018. Modeling cause and effect relationship among enablers of innovation in SMEs. Benchmarking: An International Journal. ISSN: 1463-5771. https://www.emerald.com/insight/content/doi/10.1108/BIJ-03-2017-0050/full/html
52. Hjorth, D. (2004). Creating Space for Play/Invention – Concepts of Space and Organizational Entrepreneurship. Entrepreneurship and Regional Development, 16(5), 413–432.
53. Hoegl, M.; Gibbert, M.; Mazursky, D. (2008). Financial Constraints in Innovation Projects: When Is Less More?, Research Policy 37(8): 1382–139.
54. ISO. 2019. ISO [online], [cited 31 January, (2020)]. Available from the Internet: https://www.iso.org/home.html
55. "ISO 56000:2020(en)Innovation management — Fundamentals and vocabulary". ISO. 2020.
56. Jacob Morgan. "What's the Difference Between Invention and Innovation?", Forbes, 10 September 2015
57. James Williams. (2009) "Editorial", Quality in Higher Education.
58. Jason Fernando, Janet Berry-Johnson. Factors Of Production. Feb 18, 2021, & JASON FERNANDO. November 05, 2021. Factors of production. The evolution of accounting and accounting terminology. https://www.investopedia.com/terms/f/factors-production.asp
59. Jill Perry-Smith and Pier Vittorio Mannucci (2015) Social Networks, Creativity, and Entrepreneurship(2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
60. Jinwoo Kim Jooeun Lee Dongseong Choi. 2003. Designing emotionally evocative homepages: an empirical study of the quantitative relations between design factors and emotional dimensions. International Journal of Human-Computer Studies. Volume 59, Issue 6, December 2003, Pages 899-940. https://doi.org/10.1016/j.ijhcs.2003.06.002. https://www.sciencedirect.com/science/article/abs/pii/S1071581903001320?via%3Dihub
61. Joan Robinson. 1953. The Production Function and the Theory of Capital. The Review of Economic Studies, Volume 21, Issue 2, 1953, Pages 81–106, https://doi.org/10.2307/2296002. https://academic.oup.com/restud/article-abstract/21/2/81/1555416?redirectedFrom=fulltext. https://www.scribd.com/document/87188046/Joan-Robinson-the-Production-Function-and-the-Theory-of-Capital
62. John Houghton, Peter Shehan, (2000) A primer on the knowledge economy, Centre for Strategic Economic Studies, Victoria University. http://docplayer.net/50330830-A-primer-on-the-knowledge-economy.html
63. Jong, J. P. J. (2007). Individual innovation: the connection between leadership and employees’ innovative work behavior. I’M. The University of Amsterdam. UvA-DARE (Digital Academic Repository). ISBN 978-90-371-0725-8 https://pure.uva.nl/ws/files/4343764/52860_Jong_jeroen_de_Ind_innovation_JJO_cropped.pdf
64. Joshua Wilde. How Substitutable are Fixed Factors in Production? Evidence from Pre-Industrial England. MPRA Paper from University Library of Munich, Germany Ludwigstraße 33, D-80539 Munich, Germany. May 21, 2017
65. Julie A. Caswell, Mary E. Bredahl, Neal H. Hooker. (1998) "How Quality Management Metasystems Are Affecting the Food Industry", Applied Economic Perspectives and Policy.
66. Kiran, D. R. (2017). Total Quality Management: Key Concepts and Case Studies. Amsterdam: Elsevier Inc.
67. Kris Byron and Shalini Khazanchi. (2015) Rewards’ Relationship to Creativity, Innovation, and Entrepreneurship at The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, (2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
68. Leal, S.; Urrea, J. (2013). Ingenio y Pasión. Barcelona: Lid Publishers, Inc.
69. Lijster, Thijs, ed. (2018). The Future of the New: Artistic Innovation in Times of Social Acceleration. Arts in society. Valiz. ISBN 9789492095589. Retrieved 10 September 2020.
70. Loo, S. (2017). Creative Working in Knowledge Economy. Series: Routledge Advances in Organizational Learning and Knowledge Management. New York: Routledge.
71. Lucy L. Gilson, Hyoun Sook Lim, Robert C. Litchfield, and Paul W. Gilson (2015). Entrepreneurial Creativity: The Role of Learning Creativity in Teams: A Key Building Block for Innovation and Entrepreneurship(2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
72. Leydesdorff, Loet. 2012. The Triple Helix of University-Industry-Government Relations. The University of Amsterdam. The Netherlands. http://www.leydesdorff.net/th12/th12.pdf
73. Malinić Dejan, Milićević Vlade, Glišić Milan. 2015. Da li najbolja preduzeća u Srbiji kreiraju vrednost?Ekonomika preduzeća. 2015, vol. 63, br. 7-8, str. 337-353. ISSN: 0353-443X, e- ISSN: 2406-1239. http://scindeks.ceon.rs/Article.aspx?artid=0353-443X1508337M
74. Malthus, Thomas. 1798. Essay on the Principle of Population. Oxford: Oxford University Press (1993 printing).
75. Maria Manuela Cruz-Cunha, Isabel Maria Miranda, Patricia Gonçalves. April 2013| Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services (2 Volumes). Pages: 978. DOI: 10.4018/978-1-4666-3986-7. ISBN13: 9781466639867|ISBN10: 1466639865|EISBN13: 9781466639874. https://www.igi-global.com/book/handbook-research-icts-human-centered/72373#table-of-contents
76. Massimiliano Agovino, Fabio Corbisiero, 2020.Diversity Management Policies for the Inclusion of LGBT People into the Labour Market: The Case of Naples. Papers in Applied Geography. Volume 7, 2021 - Issue 1. Pages 50-66 | Published online: 01 Sep 2020. https://doi.org/10.1080/23754931.2020.1815236. https://www.tandfonline.com/doi/full/10.1080/23754931.2020.1815236
77. Meusburger, P.; Funke, J.; Wunder, E. (2006) (Eds.). Milieus of Creativity: An Interdisciplinary Approach to Spatiality of Creativity. Series: Knowledge and Space. Meusburger, P. (Series Ed.). Vol. 2. Berlin: Springer Science + Business Media B. V., 97–154.
78. Michael Gibbert & Philip Scranton. (2009) Constraints as sources of radical innovation? Insights from jet propulsion development management 4(4):385-399 DOI: 10.1177/1744935909341781.
79. Michael Lewis, James Moultrie (2005) The Organizational Innovation Laboratory. https://doi.org/10.1111/j.1467-8691.2005.00327.x
80. Mumford, M. D (2003). Where Have We Been, Where Are We Going? Taking Stock in Creativity Research, Creativity Research Journal 15(2–3): 107–120.
81. Nadim Ahmad and Richard G. Seymour (2006) Defining entrepreneurial activity, OECD Report
82. Neena Sinha. (2009) "Unleash the power of creativity and innovation", International Journal of Sustainable Strategic Management.
83. Neil Robert Anderson, Kristina Potočnik, Jing Zhou, (2014) Innovation and Creativity in Organizations: A State-of-the-Science Review, Prospective Commentary, and Guiding Framework. Journal of Management 40(5), DOI: 10.1177/0149206314527128
84. Nickerson, R. S. Developing intelligence through instruction.
85. Neil Robert Anderson, Kristina Potočnik, Jing Zhou, (2014) Innovation and Creativity in Organizations: A State-of-the-Science Review, Prospective Commentary, and Guiding Framework. Journal of Management 40(5), DOI: 10.1177/0149206314527128
86. OECD, 1996, The Knowledge-Based Economy, OECD Paris. https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=OCDE/GD%2896%29102&docLanguage=En
87. OECD (2005). Oslo Manual: Guidelines for Collecting and Interpreting Innovation Data, OECD Publishing, ISBN 92-64-01308-3, Paris, France
88. Paul Paulus (2012), Collaborative Creativity—Group Creativity and Team Innovation DOI: 10.1016/B978-0-12-374714-3.00014-8 In book: Handbook of Organizational Creativity (pp.327-357)
89. Paul Romer. (2012) Economics.
90. Peter Fisk. 2019. https://www.peterfisk.com/2019/12/mega-trends-with-mega-impacts-embracing-the-forces-of-change-to-seize-the-best-future-opportunities/. https://thegeniusworks.com/2019/12/mega-trends-with-mega-impacts-embracing-the-forces-of-change-to-seize-the-best-future-opportunities/.
91. Peter Drucker. "The Discipline of Innovation". Harvard Business Review. August 2002. https://en.wikipedia.org/wiki/Innovation#cite_note-1
92. Peri, C.; Lavelli, V.; Marjani, A. (2004). Qualità nelle aziende e nelle filiere agroalimentari: gestione e certificazione dei sistemi per la qualità, per la rintracciabilità e per l’igiene. Milano: Ulrico Hoepli Editore S.p.A.
93. Pink, D. H. (2006). A Whole New Mind: Why Right-Brainers Will Rule Future. New York: Riverhead Books.
94. Rina Rifqie Mariana, Laili Hidayati, Soenar Soekopitojo. 2018. Implementing the HACCP system to the production of Bakso Malang-Indonesia. Volume 17, 2019 - Issue 4. Pages 291-312 | Received 11 Oct 2017, Accepted 30 Jan 2018, Published online: 22 Mar 2018. https://doi.org/10.1080/15428052.2018.1442760. https://www.tandfonline.com/doi/full/10.1080/15428052.2018.1442760
95. Robbins, Stephen P., Organizational Behavior 12th. New York: Prentice Hall. 1999.
96. Siltala, R. (2010). Innovatiivisuus ja yhteistoiminnallinen oppiminen liike-elämässä ja opetuksessa. Turku: Turun Yliopisto.
97. Sarasvathy, S., N. Dew, S. R. Velamuri and S. Venkataraman (2003). Three views of entrepreneurial opportunity. In Handbook of entrepreneurship research: an interdisciplinary survey and introduction, ed. Z. Acs and D. Audretsch, 141–160. New York: Springer.
98. Shane, S. (2003). A General Theory of Entrepreneurship. The Individual–Opportunity Nexus. Cheltenham, UK: Edward Elgar.
99. Schumpeter, Joseph A., 1883–1950 (1983). The theory of economic development: an inquiry into profits, capital, credit, interest, and the business cycle. Opie, Redvers, Elliott, John E. New Brunswick, New Jersey. ISBN 0-87855-698-2. OCLC 8493721. https://en.wikipedia.org/wiki/Innovation#cite_note-1
100. Schumpeter, Joseph A., (1939). Business Cycles. 1. p. 84. Innovation is possible without anything we should identify as an invention, and the invention does not necessarily induce innovation. https://en.wikipedia.org/wiki/Innovation
101. Shung Jae Shin (2015) Leadership and Creativity: The Mechanism Perspective. (2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
102. Christina Ellen Shalley, Michael A. Hitt, Jing Zhou · 2015. The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
103. Simonton, D. K. (1997). Creative Productivity: A Predictive and Explanatory Model of Career Trajectories and Landmarks, Psychological Review 104(1): 66–89.
104. Sternberg, R. J.; Sternberg, K.; Mio, J. (2012). Cognitive Psychology. Wadsworth: Cengage Learning.
105. Stuart, T. (2000). Interorganizational alliances and the performance of firms: a study of growth and innovation rates in a high-technology industry. Strategic Management Journal, Vol. 21, No. 8, 791-811, ISSN 1097-0266
106. Sunil Sharma. (2018) Total Quality Management: Concepts, Strategy, and Implementation for Operational Excellence First Edition. ISBN-13: 978-9352805129. ISBN-10: 9352805127
107. T.R. Gopalakrishnan Nair, V. Suma, 2010. A paradigm for metric-based inspection process for enhancing defect management, ACM SIGSOFT Software Engineering Notes, Volume 35, Issue 3, May 2010. https://doi.org/10.1145/1764810.1764827 https://dl.acm.org/doi/10.1145/1764810.1764827
108. Teresa M. Amabile; Regina Conti; Heather Coon; Jeffrey Lazenby; Michael Herron (1996) Assessing the Work Environment for Creativity The Academy of Management Journal, Vol. 39, No. 5. pp. 1154-1184
109. Thierry Burger-Helmchen (2012) Entrepreneurship – Creativity and Innovative Business Models. Published by InTech. Janeza Trdine 9, 51000 Rijeka, Croatia. © InTech, ISBN 978-953-51-0069-0
110. Tjakraatmadja, Jann Hidajat; Wicaksono, Agung; and Martini, Lenny. 2011. Institut Teknologi Bandung (ITB) as Potential Knowledge Hub to Create Value from Academia, Business, and Government Linkages. Beyond The Knowledge Trap. World Scientific Publishing.
111. Torrance, Paul. (2008) "Verbal Tests. Forms A and B-Figural Tests, Forms A and B.". The Torrance Tests of Creative Thinking-Norms-Technical Manual Research Edition. Princeton, New Jersey: Personnel Press. p. 6.
112. Utterback, James (1971). "The Process of Technological Innovation Within the Firm". Academy of Management Journal. 14(1): 78 – via Jstor. https://en.wikipedia.org/wiki/Innovation#cite_note-1
113. Vlãsceanu, L.; Grünberg, L.; Pârlea, D. (2007). Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions. Seto, M.; Wells, P. J. (Eds.). Bucharest: UNESCO-CEPES.
114. Thierry Burger-Helmchen. 2012. Entrepreneurship – Creativity and Innovative Business Models. InTech, Janeza Trdine 9, 51000 Rijeka, Croatia. ISBN 978-953-51-0069-0. https://www.scribd.com/document/179525591/ENTREPRENEURSHIP-CREATIVITY-AND-INNOVATIVE-BUSINESS-MODELS.
115. The World Bank Institute, 2005
116. Wróbel, A. E. 2019. Creative Facilitation in Innovation Management: Facilitator’s Role in Shaping Team Processes. The Technical University of Denmark.
117. Xiang-Qian Lin, You-Cheng Chen, Chih-Hsing Liu, Yong-Quan Li. 2022. Measuring creativity: role of service quality management, knowledge sharing, and social interaction. Total Quality Management & Business Excellence https://doi.org/10.1080/14783363.2021.2021800. https://www.tandfonline.com/doi/full/10.1080/14783363.2021.2021800
118. Xiaomeng Zhang and Kathryn M. Bartol (2015) Empowerment and Employee Creativity: A Cross-Level Integrative Model, (2015) The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, Oxford University Press, ISBN 978–0–19–992767–8
Published
2022-09-23
How to Cite
Ceko, E. (2022). On Relations between Creativity, Innovation and Quality Management Culture in Europe as a Response to Crisis and Post-crisis Period . European Scientific Journal, ESJ, 9, 427. Retrieved from https://eujournal.org/index.php/esj/article/view/15854
Section
ESI Preprints
Copyright (c) 2022 Enriko Ceko
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
.jpg)
