Asessment of Vehicle Maintenance Culture and Its Cost Effectiveness: Case of University for Development Studies
Keywords:
Maintenance culture, cost effectiveness, vehicles, central administration, mechanics and technicians
Abstract
The study assessed the maintenance culture of vehicles and the associated costs in the University for Development Studies at the Central Administration, Tamale Campus in order to provide solutions to maintenance problems facing the University with the associated high cost of maintenance. The study considered all 55 vehicles and drivers at the Central Administration used by various offices, directorates and general use (pool). However, data on 34 vehicles were available which is far more than the needed representation. Ten drivers were sampled to participate in the study using the simple random sampling approach. Face-to-face interviews with one-on-one respondents were conducted with the selected drivers. The researcher used open ended questions to gather relevant data from the respondents. The secondary data was obtained from mechanics and technicians who had presented their bills for payment at the Transport Office. Both the qualitative and quantitative methods were used in analyzing the data collected. The Grounded Theory and excel sheets were employed for the data analysis. The study revealed that that the poor maintenance culture is as a result of poor funding, delay in the release of funds for maintenance, inflation of the cost of spare parts, design errors, use of sub-standard materials, age of vehicles, insufficient knowledge and skills of mechanics and technicians were factors identified as those contributing to problems of effective maintenance culture. It is therefore recommended that a formalized maintenance department should be established with well qualified and experienced personnel with practical knowledge and skills in vehicle maintenance and with a well-equipped workshop with the necessary tools and spare parts. This will allow fast and quick response to vehicle maintenance issues.
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References
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2. Adeleye SI (2009) “Maintenance Practice in Nigeria, Policy, Budgeting and Legislative Issues”. A paper presented at “Sensitization Campaign or Maintenance Culture” Organized by National Orientation Agency, Oyo State Directorate, Ibadan.
3. Ajibola JK (2009). “Maintenance Culture in Nigeria; Problems and Challenges” A paper presented at “Sensitization Campaign or Maintenance Culture” Organized by National Orientation Agency, Oyo State Directorate, Ibadan.
4. Al-Najjar, B. (2007), “The lack of maintenance and not maintenance which costs: A model to describe and quantify the impact of vibration-based maintenance on company’s business”, International Journal of Production Economics, Vol. 107 No. 1, pp. 260–273.
5. Al-Najjar, B. (2007). The lack of maintenance and not maintenance which cost: a model to describe and quantity the impact of vibration-based maintenance on company business. International Journal of Production Economics no. 107, pp 260-273
6. Alsyouf, I. (2004). Cost Effective Maintenance for Competitive Advantage, Intellecta Docusys, Goteborg, Sweden.
7. Bolaji, B. O., & Adejuyigbe, S. B. (2012). Evaluation of Maintenance Culture in Manufacturing Industries in Akure Metropolitan of Nigeria. Journal of Information Engineering and Applications, 2(3), 37-44.
8. Bowers (2005). National School Boards Association, The Why and How of Maintenance. American School Board Journal, June 2005. Edited by Naomi Dillon.
9. Brendan, J.S. (2006). Optimising the Maintenance Function - It‟s Just as Much About the People as the Technical Solution, WCEAM 2006, Paper Number 095.
10. British Standard Institution (BS 3811) (1984). Glossary of general terms used in maintenance organisations. Blackwell Science Ltd, Oxford. U.K.
11. Cabahug, R. R., Edwards, D. J., & Nicholas, J. (2004). Classifying plant operator maintenance proficiency: examining personal variables. Building Research & Information, 32(2), 119-127.
12. Central Bank of Nigeria (2003). Highway Maintenance in Nigeria: Lessons from other countries, Central Bank of Nigeria April 2003. Research Department Occasional p. 27.
13. Chanter, B. and Swallow, P. (2007). Building Maintenance Management . Oxford: Blackwell Publishing.
14. Chiang, L.H., Russell, E.L. & Braatz, R.D. (2001). Fault Detection & Diagnosis in Industrial System. Springer Publisher.
15. Choudhary, V. & Vithayathil, J. (2013). The Impact of Cloud Computing: Should the IT Department be Organized as Cost Centre or a Profit Center? Journal of Management Information Systems, 30, 67-100.
16. Creswell, J. W. (2007). Research design: Qualitative, quantitative, and mixed methods approaches (2nd ed.). Thousand Oaks, CA: Sage.
17. Díaz-Cabrera, D., Hernández-Fernaud, E., & Isla-Díaz, R. (2007). An evaluation of a new instrument to measure organisational safety culture values and practices. Accident Analysis & Prevention, 39(6), 1202-1211. doi: 10.1016/j.aap.2007.03.005 http://dx.doi.org/10.1016/j.aap.2007.03.005>.
18. Eti MC, Ogoji SOT, Probert D (2006). Strategic Maintenance Management in Nigerian Industries in Applied Energy. http://hd/.handle.net/1826/100. 83(3): 211-227.
19. Eti, M.C., Ogaji, S.O.T & Probert S.D (2004). Impact of corporate culture on plant maintenance in the Nigerian electric-power industry. Applied Energy, Vol. 83, No. 4, pp. 299-310.
20. Igboanugo, A.C. & Aigbe, S.O. (2003). A markovian study of maintenance practice in production firm: a case study. Nigeria Journal of Industrial and System Studies, Vol. 2, No.1, pp. 1-7.
21. Jonsson, P. (2008). Logistics and supply chain management. Berkshire: McGraw-Hill Education (UK).
22. Kans, M., & Galar, D. (2017). The Impact of Maintenance 4.0 and Big Data Analytics within Strategic Asset Management. In Maintenance Performance and Measurement and Management 2016 (MPMM 2016). November 28, Luleå, Sweden (pp. 96-104). Luleå tekniska universitet.
23. Kportufe, S. G. (2015). Lack of Maintenance Culture of Public Buildings in the Capital City of Ghana- Accra. Journal of Culture, Society and Development. An International Peer-reviewed Journal. Vol.12, 2015. P 94 – 103.
24. Mark C. E., Ogaji, S. O. T & Probert, S. D. (2006). Strategic maintenance management in Nigerian industries, Journal Applied Energy, 83(3), 211-277.
25. Mkilania, J. N. (2016). Factors Affecting Best Maintenance Practice In Tanzania Public Sector. International Journal of Mechanical Engineering and Technology, 7(3), 2016, pp. 139–149. http://www.iaeme.com/currentissue.asp?JType=IJMET&VType=7&IType=3.
26. Mobley R. K. (2002). An Introduction to Predictive Maintenance. 2nd Ed. Elsevier Butterworth Heinemann.
27. Mong, G. S.,1* Mohamed2, F. S. and Misnan, S. M.3 (2018). Maintenance Management Model: a n Identification of Key Elements for Value Based Maintenance Management by Local Authority. International Journal of Engineering & Technology, 7 (3.25) (2018) 35-43.
28. Okoro, C. K. and Anichebe, O. (2020). Maintenance Culture and Sustainable Development in Africa. International Journal of Management, Social Sciences, Peace and Conflict Studies (IJMSSPCS), Vol.3 No.4 December, 2020; p.g. 79 – 84.
29. Omotehinshe, O. J., Dabara, I. D. & Guyimu, J. (2015a). Design Inadequacies and the Maintenance of University Buildings in Ile Ife, Nigeria. Journal of Environment and Earth Science. 5(2), 175-187. Available online at http://iiste.org/Journals/index.php/JEES/article/view/19478.
30. Onohaebi, O.S. & Lawal, Y.O (2010). Poor Maintenance Culture; (the Bane to Electric Power Generation in Nigeria), Journal of Economics and Engineering, ISSN: 2078-0346.
31. Orikpe, E. A. (1994). Maintenance Culture and Instructional Materials Utilisation in Vocational Technical Education. Paper presented at the Vocational Technical Education and Technology Growth, University of Nigeria Nsukka.
32. Otoo, A. and Transport, S. (2018). Challenges of Vehicle Fleet Management and Control in the University of Education, Winneba, Ghana. International Journal of Engineering and Advanced Technology Studies. Vol.6, No.1, pp.1-15.
33. Quatrini, E*., Costantino, F., Di Gravio, G. and Patriarca, R. (2020). Condition-Based Maintenance—An Extensive Literature Review. Machines 2020, 8, 31; pg 1-28 doi:10.3390/machines8020031. www.mdpi.com/journal/machines.
34. Pint, E. M., Pelled-Colabella, L., Adams, J. L. and Sleep, S. (2008). Improving Recapitalization Planning - Toward a Fleet Management Model for the High-Mobility Multipurpose Wheeled Vehicle, Rand Corporation, USA, ISBN 978-0-8330-4174-6.
35. Selin, D. & Mahasin, Z. (2016). Analyzing the Value of Vehicle Maintenance Activities, Division of Supply and Operation Management; Chalmers University of Technology, Göteborg, Sverige 2016, Report No. E 2016:036.
36. Sharma, C. & Bahadoorsingh, S. (2005). Power generator maintenance scheduler. The Journal of the Association of Professional Engineers of Trinidad and Tobago, Vol. 36, No. 1, pp. 10-15.
37. Sodiki, J.I. (2001). Planning for manpowe employment for scheduled maintenance work in Nigeria industries, Nigerian Journal of Engineering Management, 2 (2): 5-8.
38. Telang, A.D & Telang, A. (2010). Comprehensive Maintenance Management, (Policies, Strategies and Options). PHI Learning, New Delhi, Private Limited.
39. Tijani, S. A., Adeyemi, A. O., & Omotehinshe, O. J. (2016). Lack of Maintenance Culture in Nigeria: The Bane of National Development. Civil and Environmental Research, 8(8), 23-30.
40. Thoben, K.-D., Wiesner, S. & Wuest, T. (2017). “Industrie 4.0” and Smart Manufacturing – A Review of Research Issues and Application Examples. Internantional Journal of Automation Technology, 11(1), pp.4–19.
41. Tijani, S. A., Adeyemi, A. O1.* Omotehinshe, O. J.2 (2016). Lack of Maintenance Culture in Nigeria: The Bane of National Development. International Institute for Science, Technology and Education (IISTE). Vol.8, No.8, 2016, p 23 -30.
42. Tubis, A. and Werninska-Wojciechowska, S. (2015). Concept of Controlling for Maintenance Management Performance: A Case Study of Passenger Transportation Company. Safety and Reliability of Complex Engineered Systems. Podofillini et. al (Eds). Taylor and Francis Group, London. p 1055 – 1063.
43. UDS Statutes (2017). University for Development Studies Statutes January 2017
44. UDS Transport Policy (2018). University for Development Studies Revised Transport Policy, July 2018.
45. Uforo, A. E., Malachi, U. U. and Don, B. (2022). Maintenance Management and Organizational Performance in Selected Manufacturing Firms, Akwa Ibom State, International Journal of Business and Management Review, Vol.10, No.4, pp.37-59.
46. United Nations Industrial Development Organisation’s Report (2016). The Role of Technology and Innovation in Inclusive and Sustainable Industrial Development. Vienna.
47. Vilarinhoa, S., Lopesa, I. and Oliveiraa, J. A. (2017). Preventive maintenance decisions through maintenance optimization models: a case study. 2017;11(June):1170–7.
48. Wilson A. (2002). Asset maintenance management, New York, Industrial Press.
49. World Bank (1995). World Development Report 1995: Infrastructure for Development – World Development Indicators, World Bank.
50. Wordsworth, P. (2001). Lee’s Building Maintenance Management (4th ed). Oxford, Blackwell Science.
51. Yin, R.K. (2013). Case Study Research: Design and Methods, 5th ed., Sage Publications, Thousand Oaks, CA.
2. Adeleye SI (2009) “Maintenance Practice in Nigeria, Policy, Budgeting and Legislative Issues”. A paper presented at “Sensitization Campaign or Maintenance Culture” Organized by National Orientation Agency, Oyo State Directorate, Ibadan.
3. Ajibola JK (2009). “Maintenance Culture in Nigeria; Problems and Challenges” A paper presented at “Sensitization Campaign or Maintenance Culture” Organized by National Orientation Agency, Oyo State Directorate, Ibadan.
4. Al-Najjar, B. (2007), “The lack of maintenance and not maintenance which costs: A model to describe and quantify the impact of vibration-based maintenance on company’s business”, International Journal of Production Economics, Vol. 107 No. 1, pp. 260–273.
5. Al-Najjar, B. (2007). The lack of maintenance and not maintenance which cost: a model to describe and quantity the impact of vibration-based maintenance on company business. International Journal of Production Economics no. 107, pp 260-273
6. Alsyouf, I. (2004). Cost Effective Maintenance for Competitive Advantage, Intellecta Docusys, Goteborg, Sweden.
7. Bolaji, B. O., & Adejuyigbe, S. B. (2012). Evaluation of Maintenance Culture in Manufacturing Industries in Akure Metropolitan of Nigeria. Journal of Information Engineering and Applications, 2(3), 37-44.
8. Bowers (2005). National School Boards Association, The Why and How of Maintenance. American School Board Journal, June 2005. Edited by Naomi Dillon.
9. Brendan, J.S. (2006). Optimising the Maintenance Function - It‟s Just as Much About the People as the Technical Solution, WCEAM 2006, Paper Number 095.
10. British Standard Institution (BS 3811) (1984). Glossary of general terms used in maintenance organisations. Blackwell Science Ltd, Oxford. U.K.
11. Cabahug, R. R., Edwards, D. J., & Nicholas, J. (2004). Classifying plant operator maintenance proficiency: examining personal variables. Building Research & Information, 32(2), 119-127.
12. Central Bank of Nigeria (2003). Highway Maintenance in Nigeria: Lessons from other countries, Central Bank of Nigeria April 2003. Research Department Occasional p. 27.
13. Chanter, B. and Swallow, P. (2007). Building Maintenance Management . Oxford: Blackwell Publishing.
14. Chiang, L.H., Russell, E.L. & Braatz, R.D. (2001). Fault Detection & Diagnosis in Industrial System. Springer Publisher.
15. Choudhary, V. & Vithayathil, J. (2013). The Impact of Cloud Computing: Should the IT Department be Organized as Cost Centre or a Profit Center? Journal of Management Information Systems, 30, 67-100.
16. Creswell, J. W. (2007). Research design: Qualitative, quantitative, and mixed methods approaches (2nd ed.). Thousand Oaks, CA: Sage.
17. Díaz-Cabrera, D., Hernández-Fernaud, E., & Isla-Díaz, R. (2007). An evaluation of a new instrument to measure organisational safety culture values and practices. Accident Analysis & Prevention, 39(6), 1202-1211. doi: 10.1016/j.aap.2007.03.005 http://dx.doi.org/10.1016/j.aap.2007.03.005>.
18. Eti MC, Ogoji SOT, Probert D (2006). Strategic Maintenance Management in Nigerian Industries in Applied Energy. http://hd/.handle.net/1826/100. 83(3): 211-227.
19. Eti, M.C., Ogaji, S.O.T & Probert S.D (2004). Impact of corporate culture on plant maintenance in the Nigerian electric-power industry. Applied Energy, Vol. 83, No. 4, pp. 299-310.
20. Igboanugo, A.C. & Aigbe, S.O. (2003). A markovian study of maintenance practice in production firm: a case study. Nigeria Journal of Industrial and System Studies, Vol. 2, No.1, pp. 1-7.
21. Jonsson, P. (2008). Logistics and supply chain management. Berkshire: McGraw-Hill Education (UK).
22. Kans, M., & Galar, D. (2017). The Impact of Maintenance 4.0 and Big Data Analytics within Strategic Asset Management. In Maintenance Performance and Measurement and Management 2016 (MPMM 2016). November 28, Luleå, Sweden (pp. 96-104). Luleå tekniska universitet.
23. Kportufe, S. G. (2015). Lack of Maintenance Culture of Public Buildings in the Capital City of Ghana- Accra. Journal of Culture, Society and Development. An International Peer-reviewed Journal. Vol.12, 2015. P 94 – 103.
24. Mark C. E., Ogaji, S. O. T & Probert, S. D. (2006). Strategic maintenance management in Nigerian industries, Journal Applied Energy, 83(3), 211-277.
25. Mkilania, J. N. (2016). Factors Affecting Best Maintenance Practice In Tanzania Public Sector. International Journal of Mechanical Engineering and Technology, 7(3), 2016, pp. 139–149. http://www.iaeme.com/currentissue.asp?JType=IJMET&VType=7&IType=3.
26. Mobley R. K. (2002). An Introduction to Predictive Maintenance. 2nd Ed. Elsevier Butterworth Heinemann.
27. Mong, G. S.,1* Mohamed2, F. S. and Misnan, S. M.3 (2018). Maintenance Management Model: a n Identification of Key Elements for Value Based Maintenance Management by Local Authority. International Journal of Engineering & Technology, 7 (3.25) (2018) 35-43.
28. Okoro, C. K. and Anichebe, O. (2020). Maintenance Culture and Sustainable Development in Africa. International Journal of Management, Social Sciences, Peace and Conflict Studies (IJMSSPCS), Vol.3 No.4 December, 2020; p.g. 79 – 84.
29. Omotehinshe, O. J., Dabara, I. D. & Guyimu, J. (2015a). Design Inadequacies and the Maintenance of University Buildings in Ile Ife, Nigeria. Journal of Environment and Earth Science. 5(2), 175-187. Available online at http://iiste.org/Journals/index.php/JEES/article/view/19478.
30. Onohaebi, O.S. & Lawal, Y.O (2010). Poor Maintenance Culture; (the Bane to Electric Power Generation in Nigeria), Journal of Economics and Engineering, ISSN: 2078-0346.
31. Orikpe, E. A. (1994). Maintenance Culture and Instructional Materials Utilisation in Vocational Technical Education. Paper presented at the Vocational Technical Education and Technology Growth, University of Nigeria Nsukka.
32. Otoo, A. and Transport, S. (2018). Challenges of Vehicle Fleet Management and Control in the University of Education, Winneba, Ghana. International Journal of Engineering and Advanced Technology Studies. Vol.6, No.1, pp.1-15.
33. Quatrini, E*., Costantino, F., Di Gravio, G. and Patriarca, R. (2020). Condition-Based Maintenance—An Extensive Literature Review. Machines 2020, 8, 31; pg 1-28 doi:10.3390/machines8020031. www.mdpi.com/journal/machines.
34. Pint, E. M., Pelled-Colabella, L., Adams, J. L. and Sleep, S. (2008). Improving Recapitalization Planning - Toward a Fleet Management Model for the High-Mobility Multipurpose Wheeled Vehicle, Rand Corporation, USA, ISBN 978-0-8330-4174-6.
35. Selin, D. & Mahasin, Z. (2016). Analyzing the Value of Vehicle Maintenance Activities, Division of Supply and Operation Management; Chalmers University of Technology, Göteborg, Sverige 2016, Report No. E 2016:036.
36. Sharma, C. & Bahadoorsingh, S. (2005). Power generator maintenance scheduler. The Journal of the Association of Professional Engineers of Trinidad and Tobago, Vol. 36, No. 1, pp. 10-15.
37. Sodiki, J.I. (2001). Planning for manpowe employment for scheduled maintenance work in Nigeria industries, Nigerian Journal of Engineering Management, 2 (2): 5-8.
38. Telang, A.D & Telang, A. (2010). Comprehensive Maintenance Management, (Policies, Strategies and Options). PHI Learning, New Delhi, Private Limited.
39. Tijani, S. A., Adeyemi, A. O., & Omotehinshe, O. J. (2016). Lack of Maintenance Culture in Nigeria: The Bane of National Development. Civil and Environmental Research, 8(8), 23-30.
40. Thoben, K.-D., Wiesner, S. & Wuest, T. (2017). “Industrie 4.0” and Smart Manufacturing – A Review of Research Issues and Application Examples. Internantional Journal of Automation Technology, 11(1), pp.4–19.
41. Tijani, S. A., Adeyemi, A. O1.* Omotehinshe, O. J.2 (2016). Lack of Maintenance Culture in Nigeria: The Bane of National Development. International Institute for Science, Technology and Education (IISTE). Vol.8, No.8, 2016, p 23 -30.
42. Tubis, A. and Werninska-Wojciechowska, S. (2015). Concept of Controlling for Maintenance Management Performance: A Case Study of Passenger Transportation Company. Safety and Reliability of Complex Engineered Systems. Podofillini et. al (Eds). Taylor and Francis Group, London. p 1055 – 1063.
43. UDS Statutes (2017). University for Development Studies Statutes January 2017
44. UDS Transport Policy (2018). University for Development Studies Revised Transport Policy, July 2018.
45. Uforo, A. E., Malachi, U. U. and Don, B. (2022). Maintenance Management and Organizational Performance in Selected Manufacturing Firms, Akwa Ibom State, International Journal of Business and Management Review, Vol.10, No.4, pp.37-59.
46. United Nations Industrial Development Organisation’s Report (2016). The Role of Technology and Innovation in Inclusive and Sustainable Industrial Development. Vienna.
47. Vilarinhoa, S., Lopesa, I. and Oliveiraa, J. A. (2017). Preventive maintenance decisions through maintenance optimization models: a case study. 2017;11(June):1170–7.
48. Wilson A. (2002). Asset maintenance management, New York, Industrial Press.
49. World Bank (1995). World Development Report 1995: Infrastructure for Development – World Development Indicators, World Bank.
50. Wordsworth, P. (2001). Lee’s Building Maintenance Management (4th ed). Oxford, Blackwell Science.
51. Yin, R.K. (2013). Case Study Research: Design and Methods, 5th ed., Sage Publications, Thousand Oaks, CA.
Published
2022-10-19
How to Cite
Seniwoliba, J. A. (2022). Asessment of Vehicle Maintenance Culture and Its Cost Effectiveness: Case of University for Development Studies . European Scientific Journal, ESJ, 10, 300. Retrieved from https://eujournal.org/index.php/esj/article/view/15995
Section
ESI Preprints
Copyright (c) 2022 Joseph Attiah Seniwoliba
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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