Student Satisfaction with Hostel Facilities: A Case Study of Njala University, Njala Campus, Sierra Leone

Samuel Maxwell Tom Williams; Augustus Osborne; Camilla Bangura; Jonathan Johnny; Ibrahim A. Bakarr; Alusine Hassan Koroma; Janet Boynah Saidu; Jonathan Aruna Musa; George Mayeh Fefegula

doi:10.19044/esj.2022.v18n34p136

Samuel Maxwell Tom Williams Department of Biological Sciences, School of Environmental Sciences, Nala University, Sierra Leone
Augustus Osborne Department of Biological Sciences, School of Environmental Sciences, Nala University, Sierra Leone
Camilla Bangura Department of Biological Sciences, School of Environmental Sciences, Nala University, Sierra Leone
Jonathan Johnny Department of Wildlife Management and Conservation, School of Natural Resources Management, Njala University, Sierra Leone
Ibrahim A. Bakarr Department of Wildlife Management and Conservation, School of Natural Resources Management, Njala University, Sierra Leone
Alusine Hassan Koroma Department of Biological Sciences, School of Environmental Sciences, Nala University, Sierra Leone
Janet Boynah Saidu Department of Wildlife Management and Conservation, School of Natural Resources Management, Njala University, Sierra Leone
Jonathan Aruna Musa Department of Wildlife Management and Conservation, School of Natural Resources Management, Njala University, Sierra Leone
George Mayeh Fefegula Department of Biological Sciences, School of Environmental Sciences, Nala University, Sierra Leone

DOI: https://doi.org/10.19044/esj.2022.v18n34p136

Keywords: Hostel, Facility, Students, Satisfaction, and Sierra Leon

Abstract

Aim and Scope: The importance of students' social environments in
their day-to-day lives cannot be overstated. The extent to which students are
happy in their hostel depends on its facilities' availability, adequacy, and
functionality. A case study of Njala University, Njala campus, was used to
determine the amenities provided and the level of satisfaction the students derived from those amenities. Methods: A cross-sectional research design
was used to conduct the research through a close-ended questionnaire. The
study's sample size was 482 students. SPSS version 26.0 was used for the data
analysis. Result: Most (82.0%) of the respondents were within the age group
20-29 years, and more than two-thirds (70.7%) were living in overcrowded
rooms with double the number than the room was designed for.; this is
attributed to the common phenomenon of students who get a place sub-letting
to their less fortunate colleagues on a cost-sharing basis. Overcrowding has
implications of increasing pressure on the available facilities. Students were
reasonably satisfied with hostel facilities such as recreational grounds, security
status, Library/ICT, waste management, and electricity, but very dissatisfied
with the drainage system, state of mattresses, toilet facilities, water supply,
kitchen, room size, laundry, and lack of firefighting devices. Conclusion :
Students are dissatisfied with current facilities as enrollment continues to rise
faster than Government intervention the paper suggests that a public-private
partnership be established to fund the construction of other hostels with
updated designs and amenities.

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