The Impact of Information Technology Adoption on Efficiency and Transparency in Public Procurement Processes in Kenya
Keywords:
Public Procurement, Technology, efficiency and Transparency
Abstract
The study addresses a critical gap in existing knowledge by delving into the nuanced impacts of technological advancements on the intricate dynamics of public procurement in Kenya. The investigation meticulously examined the influence of technology adoption on efficiency and transparency, exploring a spectrum of experiences, challenges, successes, and overall implications within the procurement landscape. The study was anchored on the Technology Acceptance Model (TAM) and the Technology, Organization, and Environment (TOE) theory. The study adopted both quantitative and document analysis approaches. Data was collected using questionnaires and various literature reviews were carried out. The findings showed that IT usage and IT reliance collectively explain 26.5% of the variance in Efficiency and Transparency in public procurement, as indicated by the R Square value of .265. The regression coefficient results lead to the rejection of both null hypotheses, indicating that both IT usage and IT reliance have significant effects on Efficiency and Transparency in public procurement. With p-values of 0.027 and 0.000, respectively, for IT usage and IT reliance, both are found to be statistically significant at the 0.05 level. This study concludes that IT plays a crucial role in enhancing the efficiency and transparency of public procurement processes, highlighting the importance of continued investment and integration of IT solutions in procurement practices to promote good governance and accountability. This study recommended that the government should Invest in IT Infrastructure, Enhance IT Training and Capacity Building, Ensure Data Security and Privacy, Monitor and Evaluate IT Performance and Promote Stakeholder Engagement in order to achieve efficiency and transparency in public procurement processes. By embracing the recommendations derived from this study, Kenya has the opportunity to navigate challenges and harness the potential of technology for a future marked by efficiency, transparency, and resilience in public procurement. The study aligns with the United Nations Sustainable Development Goals, and its outcomes contribute to the broader discourse on leveraging technology for positive transformations in public procurement practices.
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References
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37. Oyuke, O. H & Shale, N. (2014). Role of Strategic Procurement Practices on Organizational Performance; A Case Study of Kenya National Audit Office County. European Journal of Business Management, 2 (1), 336-341.
38. Raymond M. J. (2008). Management Information Systems, 6th Ed. New Jersey: Prentice Hall.
39. Sarkis, J., & Zhu, Q. (2018). Environmental sustainability and production: Taking the road less traveled. Sustainable Production and Consumption, 15, 1-7.
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41. Smith, A. N. (2018). Technological innovations in public procurement: The case of online reverse auctions. Journal of Public Procurement, 18(4), 403-428.
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43. Snyder, H. Literature review as a research methodology: An overview and guidelines (2019). Journal of Business Research. November 2019;104: 333-339.
44. Tanaka, Y., Kim, S., & Lee, J. (2021). A comparative analysis of technology adoption in public procurement: Developed versus developing countries. Public Policy and Administration, 36(2), 201-220.
45. Tornatzky, L. and Fleischer, M. (1990). The process of technology innovation, Lexington, MA, Lexington Books.
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49. Wang, Q., & Chen, L. (2019). Data analytics in public procurement: A case study from China. International Journal of Public Administration, 42(10), 864-879.
50. Wang, X., Chen, Y., Sun, J., & Liu, H. (2018). A capability-based view of technology-enabled supply chain innovation. Journal of Business Research, 88, 173-180. https://doi.org/10.1016/j.jbusres.2018.01.033.
51. Waters, D. (2018). Supply chain management: An introduction to key principles and concepts. Kogan Page.
2. Ali, Y., & Arshad, R. (2019). Toward inclusive e-Government services: Examining the role of mobile technology. Government Information Quarterly, 36(2), 365-373.
3. Amankwah-Amoah, J., Khan, Z., & Wood, G. (2019). Global supply chain and manufacturing innovation: The role of emerging economies. Technological Forecasting and Social Change, 141, 196-206.
4. Arinze, B., & Onyishi, I. E. (2020). Ethical issues in supply chain management: A case of an African food processing company. Journal of Business Ethics, 165(4), 667-682.
5. Basheka, B. C. & Bisangabasaija, E. (2010). Determinants of unethical public procurement in local government systems of Uganda: A case study. International Journal of Procurement Management, 3(1), 91–104.
6. Bastante, M., Mula, J., Lario, F. C., & Díaz-Madroñero, M. (2019). Sustainable supply chain performance measurement: A South European survey. Journal of Cleaner Production, 215, 1057-1069.
7. Booth, A., Sutton, A., & Papaioannou, D. (2016). Systematic approaches to a successful literature review. SAGE Publications.
8. Chen, J., & Hu, Y. (2020). The role of e-procurement in mitigating information asymmetry: Evidence from Chinese construction projects. International Journal of Project Management, 38(7), 485-497.
9. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
10. Doherty, N. F., & McCarthy, T. (2016). Adoption of e-procurement and the role of power: A case study. Information Systems Journal, 26(2), 195-220.
11. Elhuni, M., Abdullah, M., Ali, M., & Sahandi, R. (2020). A review of the challenges and opportunities of the adoption of mobile technology in supply chain management. Journal of Manufacturing Technology Management, 31(1), 180-204.
12. Gao, S., Zhang, X., & Zhang, D. (2021). Technology-enabled supply chain collaboration: A review and synthesis. International Journal of Production Economics, 231, 107994.
13. Gao, Y., Li, L., Li, X., Li, Y., & Li, G. (2021). Technology-enabled supply chain collaboration: A resource-based view. Journal of Business Research, 133, 381-391. https://doi.org/10.1016/j.jbusres.2021.01.026
14. Garcia, C., Martinez, E., & Rodriguez, M. (2018). E-procurement and transparency: A European perspective. Public Administration Review, 78(2), 278-289.
15. Gathungu, J. M., & Ndung'u, J. M. (2020). E-procurement adoption and the performance of public procurement: A case of Kenyan public universities. Journal of Governance and Regulation, 9(3), 78-88.
16. Gelderman, J. C., Ghijsen, W. P. & Brugman, J. M. (2006). Public procurement and EU tendering directives explaining non-compliance. International Journal of Public Sector Management, 19(7), 702-714.
17. Grant, M. J., & Booth, A. (2009). A typology of reviews: An analysis of 14 review types and associated methodologies. Health Information & Libraries Journal, 26(2), 91-108. DOI: https://doi.org/10.1111/j.1471-1842.2009.00848.x
18. Hart, C. (1998). Doing a literature review: Releasing the social science research imagination. SAGE Publications.
19. Heckmann, I., Comes, T., & Nickel, S. (2019). A critical review on supply chain risk—Definition, measure and modeling. Omega, 88, 249-273.
20. Heckmann, I., Comes, T., Nickel, S., & Garcia‐Herreros, P. (2019). Contingency theory of technology adoption in supply chains. Journal of Supply Chain Management, 55(3), 3-24. https://doi.org/10.1111/jscm.12193
21. Hernandez, R., & Rodriguez, J. (2020). Electronic bidding systems and competition in Latin American public procurement. Journal of Comparative Public Administration, 22(4), 325-342.
22. Hsu, P.F., Kraemer, K.L. and Dunkle, D. (2006) Determinants of e-business use in us firms, International Journal of Electronic Commerce, Vol. 10, No. 4, pp 9-45.
https://doi.org/10.1016/j.jbusres.2019.07.039
23. Huang, Y., Li, B., & Ye, L. (2018). An exploration of the impact of radio-frequency identification (RFID) technology on supply chain performance. Technological Forecasting and Social Change, 128, 131-143.
24. Idowu, A. O., Afolabi, A. O., & Oke, A. O. (2020). An empirical analysis of the adoption of digital technologies in supply chain management in Nigeria. Journal of Manufacturing Technology Management, 31(2), 282-304.
25. Kim, Y., Lacity, M. C., & Vician, C. (2020). The impact of blockchain on businesses: A systematic review. Decision Support Systems, 140, 113343.
26. Kumar, S., Luthra, S., Haleem, A., Mangla, S. K., & Barua, M. K. (2021). A conceptual framework for the adoption of artificial intelligence in supply chain management. Benchmarking: An International Journal, 28(2), 569-587.
27. Leenders, M.R., Johnson, F.P., Flynn, A.E., & Fearson, H. (2008). Purchasing and Supply Chain Management, (13th Ed). New York: NY McGraw Hill.
28. Li, P. P., and Chang, S. T. (2014), A holistic framework of e-business strategy: The case of Haier in China, Journal of Global Information Management, 12, 44-62.
29. Li, X., Wang, Y., & Xie, Y. (2019). Cloud-based collaborative manufacturing execution system for sustainable manufacturing. Robotics and Computer-Integrated Manufacturing, 56, 88-99.
30. Lui K. M. (2018) Software Development Process Management and Improvement, Tsinghua University Press, Beijing, China.
31. Mbugua, D. M., & Kiarie, D. (2019). Technological Innovations in Public Procurement in Kenya: An Empirical Review. International Journal of Scientific and Research Publications, 9(3), 340-347. [Include DOI or URL if available].
32. Mugera, A. G., & Iddrisu, A. (2019). Adoption and impact of e-procurement on supply chain performance in the public sector: A case of Ghana’s public procurement authority. Journal of Enterprise Information Management, 32(4), 677-704.
33. Mwangi, J., Ngugi, P., & Wanjira, C. (2021). Adoption of e-procurement in the public sector: A case of Kenyan county governments. International Journal of Supply Chain Management, 10(2), 116-123.
34. Ochieng, E. G., (2019). Challenges facing procurement professionals in Kenya: An empirical study. International Journal of Procurement Management, 12(3), 302-320.
35. Oliveira, A. L. R., Nogueira, T. M. C., & Mota, L. A. (2021). Supply chain agility: An overview of the literature. International Journal of Production Economics, 231, 107924.
36. Otieno, G. O., & Obondi, G. W. (2018). Factors influencing procurement performance in the public sector in Kenya. Journal of Economics and Sustainable Development, 9(5), 94-101.
37. Oyuke, O. H & Shale, N. (2014). Role of Strategic Procurement Practices on Organizational Performance; A Case Study of Kenya National Audit Office County. European Journal of Business Management, 2 (1), 336-341.
38. Raymond M. J. (2008). Management Information Systems, 6th Ed. New Jersey: Prentice Hall.
39. Sarkis, J., & Zhu, Q. (2018). Environmental sustainability and production: Taking the road less traveled. Sustainable Production and Consumption, 15, 1-7.
40. Sarkis, J., & Zhu, Q. (2018). Environmental sustainability and technology in supply chain management: A research agenda. International Journal of Production Economics, 199, 43-51. https://doi.org/10.1016/j.ijpe.2017.11.013
41. Smith, A. N. (2018). Technological innovations in public procurement: The case of online reverse auctions. Journal of Public Procurement, 18(4), 403-428.
42. Smith, A., & Jones, B. (2017). Enhancing public procurement efficiency through e-procurement: A case study of U.S. government agencies. Journal of Public Procurement, 17(3), 287-302.
43. Snyder, H. Literature review as a research methodology: An overview and guidelines (2019). Journal of Business Research. November 2019;104: 333-339.
44. Tanaka, Y., Kim, S., & Lee, J. (2021). A comparative analysis of technology adoption in public procurement: Developed versus developing countries. Public Policy and Administration, 36(2), 201-220.
45. Tornatzky, L. and Fleischer, M. (1990). The process of technology innovation, Lexington, MA, Lexington Books.
46. United Nations. (2015). Transforming our world: The 2030 Agenda for Sustainable Development. Retrieved from https://sustainabledevelopment.un.org/post2015/transformingourworld on 1/1/2024 at 2:45pm.
47. Vhengani, R., & De Waal, A. (2020). Ethical considerations in digital divide literature: A systematic literature review. Telematics and Informatics, 56, 101442.
48. Wang, C., Zhang, P., & Chen, Y. (2018). The impact of dynamic capability on corporate social responsibility: Evidence from China. Sustainability, 10(1), 247.
49. Wang, Q., & Chen, L. (2019). Data analytics in public procurement: A case study from China. International Journal of Public Administration, 42(10), 864-879.
50. Wang, X., Chen, Y., Sun, J., & Liu, H. (2018). A capability-based view of technology-enabled supply chain innovation. Journal of Business Research, 88, 173-180. https://doi.org/10.1016/j.jbusres.2018.01.033.
51. Waters, D. (2018). Supply chain management: An introduction to key principles and concepts. Kogan Page.
Published
2024-05-31
How to Cite
Mandala, N. O., Ayoyi, I. R., & Too, S. K. (2024). The Impact of Information Technology Adoption on Efficiency and Transparency in Public Procurement Processes in Kenya. European Scientific Journal, ESJ, 20(13), 167. https://doi.org/10.19044/esj.2024.v20n13p167
Section
ESJ Social Sciences
Copyright (c) 2024 Nebert Ombajo Mandala, Isaac Renson Ayoyi, Samson Kipketer Too
This work is licensed under a Creative Commons Attribution 4.0 International License.
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