Assessing Program Satisfaction and Employment Outcomes Among Bachelor of Science in Information Technology Graduates of Notre Dame of Jolo College
Keywords:
Tracer study, graduate employability, higher education assessment, skills development, labor market alignment
Abstract
The study assessed BSIT graduates' program satisfaction, employment outcomes, and the usefulness of their academic program for employment. It also examined factors influencing school and program selection, institutional values, and employment aspects such as status, sector, salary, wait time, and position. Program satisfaction was measured across teaching, learning, study conditions, guidance, competency attainment, and employment readiness. It further explored whether employment readiness, institutional values, and employment status predict program satisfaction. A sample of 58 respondents participated in a survey, selected through stratified sampling from a population of 111. Data were analyzed using descriptive statistics and multiple regression. Results showed that holistic education influenced school selection, while program choice was shaped by resources and qualified faculty. The employment rate was 66%, with 61% working in the government sector. Among the employed, 50% found jobs within six months, 63% held non-permanent roles, 39% earned below the median salary, and 87% held rank-and-file positions. Graduates reported the highest satisfaction in teamwork-based teaching, respectful interaction, modern learning tools, and hands-on training. They found problem analysis skills useful for employment and identified God-fearing and respect as core institutional values. Regression analysis indicated that employment readiness and being employed significantly predicted program satisfaction. Graduates confirmed the program’s relevance to their employment and growth. Those who were work-ready and employed reported greater satisfaction. While values like being God-fearing and respectful were appreciated, they had minimal impact on program satisfaction. The study recommended integrating hands-on training, job-readiness modules, and career guidance into the BSIT curriculum, and aligning program content with industry needs through regular stakeholder input.
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References
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28. Pawar, S. K. (2024). Social media in higher education marketing: A systematic literature review and research agenda. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2423059
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33. Sato, S., Kang, T. A., Daigo, E., Matsuoka, H., & Harada, M. (2021). Graduate employability and higher education’s contributions to human resource development in sport business before and after COVID-19. Journal of Hospitality, Leisure, Sport and Tourism Education, 28, Article 100306. https://doi.org/10.1016/j.jhlste.2021.100306
34. Sarkodie, N. A., Asare, A., & Asare, D. (2020). Factors influencing students’ choice of tertiary education. Africa Development and Resources Research Institute (ADRRI) Journal, 28(11[5]), 58–92. https://www.journals.adrri.org/
35. Schomburg, H. (2016). Carrying out tracer studies: Guide to anticipating and matching skills and jobs. European Training Foundation/European Centre for the Development of Vocational Training/International Labour Office. Retrieved from https://www.ilo.org/wcmsp5/groups/public/---ed_emp/---ifp_skills/ documents/publication/wcms_538135.pdf
36. Sola, H. M. & Zia, T. (2021). Social Media and Students’ Choice of Higher Education Institution. European Journal of Management and Marketing Studies. Vol. 6, Issue 4. DOI: 10.46827/ ejmms.v6i4.1160
37. Tavares, O., Sin, C., Sá, C., Pereira, F., & Amaral, A. (2023). Graduate employment: Does the type of higher education institution matter? Bulletin of Economic Research, 75(4), 1140–1156. https://doi.org/10.1111/boer.12400
38. Tomaro, Q. (2018). ICT integration in the educational system of Philippines. Journal of Governance and Public Policy, 5(3), 211–234. https://doi.org/10.18196/jgpp.5399
39. Tran, T. T. (2019). Graduate Employability. Innovate Higher Education to Enhance Graduate Employability (pp.158-168). DOI:10. 4324/97804 29058899-14
40. Vo Minh Thang, P., & Wongsurawat, W. (2016). Competency requirements for graduates: A comparative study of employers’ perceptions in Thailand and Vietnam. Higher Education, Skills and Work-Based Learning, 6(2), 146–161. https://doi.org/10.1108/heswbl-07-2015-0043
2. Basabe, N., Estella, S., Ferolino, H., & Cataraja, G. C. (2023). A tracer study of Bachelor of Science in Information Technology (BSIT): A case study of graduates of the University of Cebu, Philippines. Journal of Learning and Development Studies, 3(2), 43–61. https://doi.org/10.3299 6/jlds.2023.3.2.5
3. Clarke, M. (2018). Rethinking graduate employability: the role of capital, individual attributes and context, Studies in Higher Education, 43:11, 1923-1937, DOI: 10.1080/03075079. 2017.1294152
4. Cochran, W.G. (1977) Sampling Techniques. 3rd Edition, John Wiley & Sons, New York. Retrieved from https://www.scirp.org/reference/ ReferencesPapers? ReferenceID=1390266
5. Cofino, C. L., Tee, S. M. R., Enquilino, D. L. B., Alegre, G. E., Alpas, C. G., Lacson, L. K. C., Chu, C. M. L., & Abarillo, A. A. (2024). Engaging BSIT graduates: A study on employability of the Bachelor of Science in Information Technology (BSIT) of Central Philippines State University-Main Campus. Library Progress International, 44(3), 10046–10055. https://www.researchgate.net/publication/385000330_Engaging_BSIT_Graduates_A_Study_on_Employability_of_the_Bachelor_of_Science_in_Information_Technology_BSIT_of_Central_Philippines_State_University-Main_Campus
6. Commission on Higher Education (CHED) (2018). CHED Memorandum Order (CMO) No. 29, Series of 2018: Policies, Standards and Guidelines for the Bachelor of Science in Information Technology.
7. Cuadra, L. J., Aure, M. R. K. L. and Gonzaga, G. L. (2019). The Use of Tracer Study in Improving Undergraduate Programs in the University. Asia Pacific Higher Education Research Journal, Volume 6, Issue No. 1. Retrieved from: https://www. research gate.net/ publication/ 335429907
8. Dennen, V. P., Choi, H., & Word, K. (2020). Social media, teenagers, and the school context: A scoping review of research in education and related fields. Educational Technology Research and Development, 68(4), 1635–1658. https://doi.org/10.1007/s11423-020-09796-z. Retrieved from https://link. springer.com/article/10.1007/s11423-020-09796-z
9. Drine, I. (2017). Education and entrepreneurship to address youth unemployment in MENA region. In Expert group meeting on strategies for eradicating poverty to achieve sustainable development for all. United Nations.
10. Efthymiou, I.-P., & Sidiropoulos, S. (2024). Team-based learning: Enhancing student engagement and learning outcomes. In I.-P. Efthymiou & S. Sidiropoulos (Eds.), Cases on economics education and tools for educators (pp. 1–24). IGI Global. https://doi.org/10. 4018/978-1-6684-7583-6.ch001
11. Faisal, N., Chadhar, M., Goriss-Hunter, A., & Stranieri, A. (2021). Rethinking IS graduates’ work-readiness: Employers' perspectives. 27th Annual Americas Conference on Information Systems (AMCIS). http://researchonline. federation.edu.au/vital/access/HandleResolver/1959.17/179796
12. Gaspar, A. M. C. S., & Soares, J. M. A. C. (2021). Factors influencing the choice of higher education institutions in Angola. International Journal of Educational Administration and Policy Studies, 13(1), 23-39.
13. Google. (2020). Google Forms: Free Online Surveys for Personal Use. Retrieved from https://www.google.com/forms/about/
14. Gore, J., Holmes, K., Smith, M., Southgate, E., & Albright, J. (2015). Socioeconomic Status and the Career Aspirations of Australian School Students: Testing Enduring Assumptions. Australian Educational Researcher, 42, 155-177. doi:10.1007/s13384-015-0172-5
15. Green, F., Henseke, G. Europe’s evolving graduate labour markets: supply, demand, underemployment and pay. J Labour Market Res 55, 2 (2021). https://doi.org/10.1186/s12651-021-00288-y
16. Gutierrez, R. L., Santos, M. J., & Rivera, P. D. (2022). Assessment of student satisfaction with faculty consultation programs: Impacts on academic performance and learning confidence. International Journal of Educational Research, 58, 112-124. https://www.researchgate.net/ publication/361450164
17. International Labour Organization. (2022). Global employment trends for youth 2022: Investing in transforming futures for young people. Geneva: ILO. https://doi.org/10.54394/QSMU1809
18. Jiang, J. P., & Ayo, E. B. (2024). Employment trends and challenges for economics and management graduates: Insights from 2018–2023. World Journal of Advanced Research and Reviews, 24(3), 1384–1396. https://doi.org/10.30574/ wjarr.2024.24.3.3829
19. Johnson, L., Adams Becker, S., Cummins, M., Estrada, V., Freeman, A., & Hall, C. (2016). NMC Horizon Report: 2016 Higher Education Edition. Austin, Texas: The New Media Consortium. Retrieved June 1, 2024 from https://www. learntechlib.org/p/171478/
20. Kuh, G. D. (2001). Assessing What Really Matters to Student Learning: Inside the National Survey of Student Engagement. Change: The Magazine of Higher Learning, 33(3), 10-17. doi:10.1080/ 00091380109601795
21. Macadangdang, M. D. B. (2019). Tracer Study of BSIT Graduates of the Cagayan State University Batch 2015-2016. International Journal of Advanced Research in Engineering, Vol. 8 | No. 4 |, ISSN: 2278-6244 IT. www.garph.co.uk
22. Mary Christie Institute. (2023). Socio-Emotional Readiness of College Students Is On the Decline. Retrieved from https://www.inside highered.com/news/ student-success/health-wellness/2024/09/25/ higher-eds-role-student-personal-development
23. Mendoza, C. N., Lacerona, R. B., Jimenez, M. P., & Arevalo, J. (2022). Factors considered among the University of the East-Manila students in their college program preference. International Journal of Academic Multidisciplinary Research, 6(4), 1-5. https://www.researchgate.net/ publication/375584760
24. Murray, K. A. (2022). The impact of orientation programs on first-generation college students' sense of belonging (Ed.D. dissertation, Frostburg State University). ProQuest LLC. https://www.proquest.com/ en-US/ products/ dissertations/individuals.shtml
25. NACE. (2022). The Value of Career Services. National Association of Colleges and Employers. https://www.naceweb.org/career-develop ment/ organizational-structure/the-value-of-career-services/
26. National Wages and Productivity Commission. (2024). Wage orders and minimum wage rates by region. Department of Labor and Employment. https://nwpc.dole.gov.ph
27. Orbeta, A. C. Jr., Tutor, M. V., & Miraflor, J. M. (2021). The 4th Philippine Graduate Tracer Study: Examining higher education as a pathway to employment, citizenship, and life satisfaction from the learner's perspective (PIDS Research Paper Series No. 2021-05). Philippine Institute for Development Studies. https://ideas.repec.org/ p/phd/rpseri/rps_2021-05.html
28. Pawar, S. K. (2024). Social media in higher education marketing: A systematic literature review and research agenda. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2423059
29. Peddie, B., Kelly, M., Greengard, T., Whiting, C., & Richardson, S. (2024). Foundational classroom management resources handbook. Australian Education Research Organisation. https://www.edresearch. edu.au/guides-resources/practice-resources/classroom-management-handbook
30. Philippine Statistics Authority. (2024). Labor force survey annual report. https://psa.gov.ph
31. Rahayu, D. P., & Suhartono, A. (2023). The role of university orientation programs in shaping student engagement and institutional values. Indonesian Journal of Educational Research, 12(3), 45-57. https://www.journal. ypidathu.or.id/index.php/ijen/article/download/763/515/8212
32. Samarasinghe, H. M. U. S. R., Kumarapperuma, C. U., Rathanayke, R. M. N. M., & Karunarathne, K. N. P. (2022). Enhancing IT graduates’ employability skills for surviving in new normal: Perspective of IT professionals. Kelaniya Journal of Human Resource Management, 17(2), 83–102. https://doi.org/10.4038/ kjhrm.v17i2.112
33. Sato, S., Kang, T. A., Daigo, E., Matsuoka, H., & Harada, M. (2021). Graduate employability and higher education’s contributions to human resource development in sport business before and after COVID-19. Journal of Hospitality, Leisure, Sport and Tourism Education, 28, Article 100306. https://doi.org/10.1016/j.jhlste.2021.100306
34. Sarkodie, N. A., Asare, A., & Asare, D. (2020). Factors influencing students’ choice of tertiary education. Africa Development and Resources Research Institute (ADRRI) Journal, 28(11[5]), 58–92. https://www.journals.adrri.org/
35. Schomburg, H. (2016). Carrying out tracer studies: Guide to anticipating and matching skills and jobs. European Training Foundation/European Centre for the Development of Vocational Training/International Labour Office. Retrieved from https://www.ilo.org/wcmsp5/groups/public/---ed_emp/---ifp_skills/ documents/publication/wcms_538135.pdf
36. Sola, H. M. & Zia, T. (2021). Social Media and Students’ Choice of Higher Education Institution. European Journal of Management and Marketing Studies. Vol. 6, Issue 4. DOI: 10.46827/ ejmms.v6i4.1160
37. Tavares, O., Sin, C., Sá, C., Pereira, F., & Amaral, A. (2023). Graduate employment: Does the type of higher education institution matter? Bulletin of Economic Research, 75(4), 1140–1156. https://doi.org/10.1111/boer.12400
38. Tomaro, Q. (2018). ICT integration in the educational system of Philippines. Journal of Governance and Public Policy, 5(3), 211–234. https://doi.org/10.18196/jgpp.5399
39. Tran, T. T. (2019). Graduate Employability. Innovate Higher Education to Enhance Graduate Employability (pp.158-168). DOI:10. 4324/97804 29058899-14
40. Vo Minh Thang, P., & Wongsurawat, W. (2016). Competency requirements for graduates: A comparative study of employers’ perceptions in Thailand and Vietnam. Higher Education, Skills and Work-Based Learning, 6(2), 146–161. https://doi.org/10.1108/heswbl-07-2015-0043
Published
2025-04-30
How to Cite
Acevedo, E. J., & Matriz, M. L. (2025). Assessing Program Satisfaction and Employment Outcomes Among Bachelor of Science in Information Technology Graduates of Notre Dame of Jolo College. European Scientific Journal, ESJ, 21(10), 94. https://doi.org/10.19044/esj.2025.v21n10p94
Section
ESJ Social Sciences
Copyright (c) 2025 Edgar Jansol Acevedo, Marcilyn Lee Matriz
This work is licensed under a Creative Commons Attribution 4.0 International License.
