Mapping the Digital Transformation of Microfinance Research: A Bibliometric Analysis

  • Naznin Sultana Chaity Associate Professor, School of Business, Ahsanullah University of Science and Technology, Dhaka, Bangladesh
  • Mahabubur Rahaman Graduate Student, School of Business, Ahsanullah University of Science and Technology, Dhaka, Bangladesh
Keywords: Digital Evaluation, Microfinance Institution, Bibliometric Analysis, Covid19 and Fintech adoption, Sustainable micro-finance

Abstract

Digital transformation is fundamentally reshaping microfinance institutions worldwide, yet the cumulative evidence base on its effects remains fragmented across disciplinary and methodological boundaries. This study presents a bibliometric analysis of the multidimensional impact of digital transformation on microfinance research. Primary data were drawn from journal articles published between 2018 and 2024. An initial pool of 1,000 documents was retrieved, of which 562 articles were retained for analysis after applying predefined inclusion and exclusion criteria. Keyword co-occurrence analysis and descriptive statistics were used in VOSviewer to map the field's intellectual structure. The analysis identifies seven thematic clusters, revealing that institutional capacity, regulatory quality, digital infrastructure, and sociocultural context function as critical moderating conditions that determine whether digital transformation yields inclusive or exclusionary outcomes. The findings further indicate that the COVID-19 pandemic significantly accelerated digital adoption among microfinance institutions. Collectively, this bibliometric synthesis offers a replicable analytical framework to guide future evidence-building in digital microfinance research, while highlighting critical avenues for theoretical and empirical advancement in the field.

Downloads

Download data is not yet available.

PlumX Statistics

References

Ahammed, M. M. U., Islam, M. S., & Datta, R. K. (2024). Fintech-based financial inclusion in Bangladesh: Overview, challenges, and policy directives. International Journal of Finance & Banking Studies, 13(1), 1–16. https://doi.org/10.20525/ijfbs.v13i1.3227 DOI: https://doi.org/10.20525/ijfbs.v13i1.3227

Ahmed, J. U., Khan, S. A., & Faroque, A. R. (2025). bKash: Transitioning from mobile financial services to digital microfinance in Bangladesh. In J. U. Ahmed (Ed.), Case studies in technology and innovation management. Springer Nature. https://doi.org/10.1007/978-981-96-3452-1_8 DOI: https://doi.org/10.1007/978-981-96-3452-1_8

Akter, S., Uddin, M.H., and Tajuddin, A.H. (2021). Knowledge mapping of microfinance performance research: a bibliometric analysis. International Journal of Social Economics, Vol. 48 No. 3 pp. 399–418, doi: https://doi.org/10.1108/IJSE-08-2020-0545 DOI: https://doi.org/10.1108/IJSE-08-2020-0545

Alam, G. M., & Forhad, M. A. R. (2023). The impact of accessing education via smartphone technology on education disparity—A sustainable education perspective. Sustainability, 15(14), Article 10979. https://doi.org/10.3390/su151410979 DOI: https://doi.org/10.3390/su151410979

Amin, A., Bhuiyan, M. R. I., Hossain, R., Molla, C., Poli, T. A., & Milon, M. N. U. (2024). The adoption of Industry 4.0 technologies by using the technology organizational environment framework: The mediating role to manufacturing performance in a developing country. Business Strategy & Development, 7(2), e363. https://doi.org/10.1002/bsd2.363 DOI: https://doi.org/10.1002/bsd2.363

Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007 DOI: https://doi.org/10.1016/j.joi.2017.08.007

Aziz, A., & Naima, U. (2021). Rethinking digital financial inclusion: Evidence from Bangladesh. Technology in Society, 64, Article 101509. https://doi.org/10.1016/j.techsoc.2020.101509 DOI: https://doi.org/10.1016/j.techsoc.2020.101509

Benami. E. and Carter, M. R. (2021), Can digital technologies reshape rural microfinance? Implications for savings, credit, & insurance, Applied Economic Perspectives and Policy, 43, (4), 1196-1220 DOI: https://doi.org/10.1002/aepp.13151

Callon, M., Courtial, J. P., & Turner, W. A. (1983). From translations to problematic networks: An introduction to co-word analysis. Social Science Information, 22(2), 191–235. https://doi.org/10.1177/053901883022002003 DOI: https://doi.org/10.1177/053901883022002003

Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070 DOI: https://doi.org/10.1016/j.jbusres.2021.04.070

Dorfleitner, G., Forcella, D., & Nguyen, Q. A. (2022). The digital transformation of microfinance institutions: An empirical analysis. Journal of Applied Accounting Research, 23(2), 454–479. https://doi.org/10.1108/JAAR-02-2021-0041 DOI: https://doi.org/10.1108/JAAR-02-2021-0041

Fersi, M., Boujelbéne, M., & Arous, F. (2023). Microfinance's digital transformation for sustainable inclusion. European Journal of Management and Business Economics, 32(5), 525–559. https://doi.org/10.1108/EJMBE-10-2022-0332 DOI: https://doi.org/10.1108/EJMBE-10-2022-0332

Fu, J., & Mishra, M. (2022). Fintech in the time of COVID-19: Technological adoption during crises. Journal of Financial Intermediation, 50, Article 100945. https://doi.org/10.1016/j.jfi.2021.100945 DOI: https://doi.org/10.1016/j.jfi.2021.100945

Gomber, P., Kauffman, R. J., Parker, C., & Weber, B. W. (2018). On the fintech revolution: Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of Management Information Systems, 35(1), 220–265. https://doi.org/10.1080/07421222.2018.1440766 DOI: https://doi.org/10.1080/07421222.2018.1440766

Ha, D., Le, P., & Nguyen, D. K. (2025). Financial inclusion and fintech: A state-of-the-art systematic literature review. Financial Innovation, 11, Article 69. https://doi.org/10.1186/s40854-024-00741-0 DOI: https://doi.org/10.1186/s40854-024-00741-0

Howlader, S., & Halder, P. (2025). Fintech's impact on financial inclusion through mobile financial services in Bangladesh. Business Perspectives and Research. Advance online publication. https://doi.org/10.1177/09763996251356998 DOI: https://doi.org/10.1177/09763996251356998

Kandie, D., & Islam, K. J. (2022). A new era of microfinance: The digital microcredit and its impact on poverty. Journal of International Development, 34(3), 469–492. https://doi.org/10.1002/jid.3607 DOI: https://doi.org/10.1002/jid.3607

Kim, M., Zoo, H., Lee, H., & Kang, J. (2018). Mobile financial services, financial inclusion, and development: A systematic review of academic literature. The Electronic Journal of Information Systems in Developing Countries, 84(5), Article e12044. https://doi.org/10.1002/isd2.12044 DOI: https://doi.org/10.1002/isd2.12044

Krasonikolakis, I., Tsarbopoulos, M., & Eng, T.-Y. (2023). Digital transformation of financial sector organisations: A systematic literature review. Journal of Strategic Marketing. Advance online publication. https://doi.org/10.1080/0965254X.2023.2230250

Maeenuddin, Hamid, S. A., Nassir, A. M., Arshad, M. U., & Bhatti, M. I. (2023). Predictors of microfinance sustainability: Empirical evidence from Bangladesh. Cogent Economics & Finance, 11(1), Article 2202964. https://doi.org/10.1080/23322039.2023.2202964 DOI: https://doi.org/10.1080/23322039.2023.2202964

Moin, C. M., & Kraiwanit, T. (2023). Digital improvements to microfinance in Bangladesh. International Research E-Journal on Business and Economics, 8(1), 1–7.

Mushtaq, R., & Bruneau, C. (2019). Microfinance, financial inclusion and ICT: Implications for poverty and inequality. Technology in Society, 59, Article 101154. https://doi.org/10.1016/j.techsoc.2019.101154 DOI: https://doi.org/10.1016/j.techsoc.2019.101154

Ozili, P. K. (2018). Impact of digital finance on financial inclusion and stability. Borsa Istanbul Review, 18(4), 329–340. https://doi.org/10.1016/j.bir.2017.12.003 DOI: https://doi.org/10.1016/j.bir.2017.12.003

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71 DOI: https://doi.org/10.1136/bmj.n71

Pal, A., Dey, S., Nandy, A., Shahin, S., & Singh, P. K. (2023). Digital transformation in microfinance as a driver for sustainable development. In W. Leal Filho, A. M. Azul, F. Doni, & Salvia, A.L. (Eds.), Handbook of sustainability science in the future: Policies, technologies and education by 2050 (pp. 251–271). Springer. https://doi.org/10.1007/978-3-031-04560-8_74 DOI: https://doi.org/10.1007/978-3-031-04560-8_74

Peters, M. D. J., Marnie, C., Tricco, A. C., Pollock, D., Munn, Z., Alexander, L., McInerney, P., Godfrey, C. M., & Khalil, H. (2020). Updated methodological guidance for the conduct of scoping reviews. JBI Evidence Synthesis, 18(10), 2119–2126. https://doi.org/10.11124/JBIES-20-00167 DOI: https://doi.org/10.11124/JBIES-20-00167

Sharif, J. B., Hasan, M., Kwosar, Md., Ahmed, Md. F., & Mandal, P. (2024). A short review of mobile financial services in Bangladesh. World Journal of Advanced Research and Reviews, 23(2), 2479–2485. https://doi.org/10.30574/wjarr.2024.23.2.2610 DOI: https://doi.org/10.30574/wjarr.2024.23.2.2610

Van Eck, N. J., & Waltman, L. (2009). How to normalize cooccurrence data? An analysis of some well-known similarity measures. Journal of the American Society for Information Science and Technology, 60(8), 1635–1651. https://doi.org/10.1002/asi.21075 DOI: https://doi.org/10.1002/asi.21075

Van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3 DOI: https://doi.org/10.1007/s11192-009-0146-3

Van Eck, N. J., & Waltman, L. (2023). VOSviewer manual (Version 1.6.19). Centre for Science and Technology Studies, Leiden University. https://www.vosviewer.com/documentation/Manual_VOSviewer_1.6.19.pdf

Visser, M., van Eck, N. J., & Waltman, L. (2021). Large-scale comparison of bibliographic data sources: Scopus, Web of Science, Dimensions, Crossref, and Microsoft Academic. Quantitative Science Studies, 2(1), 20–41. https://doi.org/10.1162/qss_a_00112 DOI: https://doi.org/10.1162/qss_a_00112

Waltman, L., van Eck, N. J., & Noyons, E. C. M. (2010). A unified approach to mapping and clustering of bibliometric networks. Journal of Informetrics, 4(4), 629–635. https://doi.org/10.1016/j.joi.2010.07.002 DOI: https://doi.org/10.1016/j.joi.2010.07.002

Zupic, I., & Čater, T. (2015). Bibliometric methods in management and organization. Organizational Research Methods, 18(3), 429–472. https://doi.org/10.1177/1094428114562629 DOI: https://doi.org/10.1177/1094428114562629

Published
2026-07-31
How to Cite
Chaity, N. S., & Rahaman, M. (2026). Mapping the Digital Transformation of Microfinance Research: A Bibliometric Analysis. European Scientific Journal, ESJ, 22(19), 75. https://doi.org/10.19044/esj.2026.v22n19p75
Section
ESJ Social Sciences