SILENCE IN ORGANIZATIONS AND PSYCHOLOGICAL SAFETY: A LITERATURE REVIEW

  • Daniel Costa Pacheco University of the Azores, Portugal
  • Ana Isabel Damião de Serpa Arruda Moniz University of the Azores, Portugal
  • Suzana Nunes Caldeira University of the Azores, Portugal - CICS.NOVA.UAçores

Abstract

In the business world, employees can contribute with information, ideas, concerns, opinions and proposals to their managers in respect of: (1) the way work could be performed, (2) what should / should not be done in the workplace, (3) how a particular decision can be implemented, and (4) how an organizational policy should be formed and executed (Rego, 2013). However, due to a diverse set of factors, employees often choose to remain silent in the workplace. One of these factors is psychological safety, which describes employees’ perceptions of the consequences of taking interpersonal risks in the workplace (Edmondson, 2014). The following paper is essentially a literature review and its aim is to, firstly, make a brief approach to factors reported in the literature that may affect employee voice and silence, followed up by an explanation of the types of silence that can be engaged by employees. Besides that, the authors will also make an approach to physical and psychological safety. Lastly, it will be reported some links, mentioned in the literature, between employee silence and psychological safety.

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Published
2015-09-09
How to Cite
Pacheco, D. C., Arruda Moniz, A. I. D. de S., & Caldeira, S. N. (2015). SILENCE IN ORGANIZATIONS AND PSYCHOLOGICAL SAFETY: A LITERATURE REVIEW. European Scientific Journal, ESJ, 11(10). Retrieved from https://eujournal.org/index.php/esj/article/view/6156