The Effective Utilization of Knowledge Management in E-Government: A Case Study of E-Government in Jordan
AbstractThe study is aimed at investigating the effective utilization of knowledge management in the Jordanian e-government system. The study proposes the knowledge management model for the implementation of egovernment in Jordan. The sample consisted of 132 employees derived from a population that had a sufficient knowledge of knowledge management in the Jordanian e-government team. The data collection tool used was a selfadministrated questionnaire. The study revealed the existence of a strong correlation between knowledge management and the utilization of knowledge. Furthermore, the study sample agreed that knowledge management is a widespread organizational practice. The study concluded that the utilization of knowledge is related to proper planning and follow-up of the applications for the knowledge management in Jordan e-government entities. In addition, the study recommended the spread of the culture of knowledge management which was supported by the senior management at the Jordanian entities.
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How to Cite
Amyan, M. M., Al-saudi, M., & Al-Onizat, H. H. (2016). The Effective Utilization of Knowledge Management in E-Government: A Case Study of E-Government in Jordan. European Scientific Journal, ESJ, 12(2), 290. https://doi.org/10.19044/esj.2016.v12n2p290