The Effective Utilization of Knowledge Management in E-Government: A Case Study of E-Government in Jordan

  • Mozfi Mohammad Amyan Amman University College for Financial Administrative Sciences, AL-Balqa Applied University, Amman, Jordan
  • Musa Al-saudi Amman University College for Financial Administrative Sciences, AL-Balqa Applied University, Amman, Jordan
  • Hamdan Hasan Al-Onizat Faculty of Business, AL-Balqa Applied University, Al-salt, Jordan

Abstract

The study is aimed at investigating the effective utilization of knowledge management in the Jordanian e-government system. The study proposes the knowledge management model for the implementation of egovernment in Jordan. The sample consisted of 132 employees derived from a population that had a sufficient knowledge of knowledge management in the Jordanian e-government team. The data collection tool used was a selfadministrated questionnaire. The study revealed the existence of a strong correlation between knowledge management and the utilization of knowledge. Furthermore, the study sample agreed that knowledge management is a widespread organizational practice. The study concluded that the utilization of knowledge is related to proper planning and follow-up of the applications for the knowledge management in Jordan e-government entities. In addition, the study recommended the spread of the culture of knowledge management which was supported by the senior management at the Jordanian entities.

Downloads

Download data is not yet available.
Published
2016-01-29
How to Cite
Amyan, M. M., Al-saudi, M., & Al-Onizat, H. H. (2016). The Effective Utilization of Knowledge Management in E-Government: A Case Study of E-Government in Jordan. European Scientific Journal, ESJ, 12(2), 290. https://doi.org/10.19044/esj.2016.v12n2p290