Factors Related To Job Satisfaction Of Professional Nurses, Hanoi, Vietnam

Abstract

Background: Nurses’ job satisfaction has long been recognized as a crucial indicator of hospital because it is positively related to job performance, nurse retention, patient satisfaction, and quality of nurisng care and negatively related to job stress, burnout, absenteeism and turnover. Conditions of work and psychological empowerment are important factors that influence job satisfaction. Aim of the study: This research had examined the job satisfaction of professional nurses in public hospitals, Hanoi, Vietnam, and the contributing factors on it. Methods: A correlation study was applied in this research. The study was conducted, based on a sample of 356 nurses of Bach Mai Hospital, Viet Duc Hospital, and E Hanoi Hospital from September to October 2015. Research instrument were four self-administered, including 1) the 7 items personal factors; 2) the 44-items of the Index of Work satisfaction; 3) the 12-items perceived empowerment of the Conditions of Work Effectiveness Questionnaire-II (CWEQ-II); 4) the 12-items of the Psychological Empowerment scale . Data was analyzes using percentages, means, and standard deviation. Pearson’s correlation coefficient and Chi-square test were applied to determine the relationships among the study variables. Results: The level of satisfaction of professional nurses is moderate. Demographic factors including working unit, education level, and working experience were not significantly correlated with job satisfaction. However, conditions of work and psychological empowerment postively and significantly related to job satisfaction (r = .42, r = .28, p < .05). Conclusion: In this study, nurses’satisfaction is not high. Nurse managers are suggested to pay more attention to professional nurses on the empowerment to promote nurse’s job satisfaction.