The Influence of Organizational Justice on Managers’ Decision-Making: A Critical Literature Review

Khalil Anwar Hussein

doi:10.19044/esj.2024.v20n4p21

Khalil Anwar Hussein Department of Business Management, College of Humanities, University of Raparin, Raniya, Kurdistan Region, Iraq

DOI: https://doi.org/10.19044/esj.2024.v20n4p21

Keywords: Decision making, senior managers, organizational justice, employees, ethical dilemmas, ethical treatment

Abstract

This paper focuses on studying organizational justice on managers’ decision making. The process of decision making plays a substantial role in the life of each organization because the results affect all employees at all levels. Making decisions is considered the most significant and intricate managerial task. In addition, it might become more problematic when executives work with people across cultures since individuals from varied cultural backgrounds view issues differently. Decisions that are formed by senior managers are mostly imperative and impactful to the way an organization works. However, senior managers' decisions may have negative effects. In addition, organizational fairness is complex and refers to the fair and right treatment of persons within an organization. As a result, people would like fairness as it recompenses them for their input. Poor organizational justice is a considerable reason for negative responses from staff because they have a strong sense of inequality. Often, ethical dilemmas result from intricate circumstances and discrepancies in values within organizations. Hence, this theoretical paper is designed to investigate the salient literature to develop a holistic overview portraying the individual level of perceived organizational justice. It also indicates its prominent consequences based on a critical review of previous related studies.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

PlumX Statistics

References

1. Ahmad, A., Alshurideh, M.T. & Al Kurdi, B.H. (2021). ‘The Four Streams of Decision-Making Approaches: Brief Summary and Discussion’, Advanced Machine Learning Technologies and Applications pp. 570–580.
2. Al-Douri, Z. (2020). Organizational justice and its impact on job satisfaction: Evidence from transportation industry. Management Science Letters, 10(2), 351-360.
3. Bloisi, W., Cook, C.W. & Hunsaker, P.L. (2007). Management and Organisational Behaviour, Maidenhead: McGraw-Hill Education.
4. Brooks, I. (2003). Organisational Behaviour: Individuals, Groups and Organization, Pearson Education: Financial Times Prentice Hall.
5. Buchanan, D.A. & Huczynski, A. A. (2010). Organizational Behaviour, Harlow: Financial Times Prentice Hall.
6. Byrne, Z.C. & Cropanzano, R. (2001). ‘The history of Organizational Justice: The founders speak’, Justice in the workplace: From theory to practice 2, pp. 3-26.
7. Choudhry, N., Philip, P. J. & Kumar, R. (2011). ‘Impact of Organizational Justice on Organizational Effectiveness’, National Institute of Technology, Vol 1, No 3. Pp18-24
8. Cohen-Charash, Y. & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278–321.
9. Cropanzano, R., Bowen, D.E. & Gilliland, S.W. (2007). 'The Management of Organizational Justice', Academy of Management Perspectives, 21 (4): 34-48.
10. Cropanzano, R. & Molina, A. (2015). ‘Organizational Justice’, International Encyclopaedia of the Social & Behavioral Sciences,2nd edition, Vol 17. Oxford: Elsevier. pp. 379–384
11. Daft, R.L., Murphy, J. & Willmott, H. (2010). Organization: Theory and Design, Andover: South-Western Cengage Learning.
12. Daft, R.L. (2015). Organization theory and design. USA: Cengage learning.
13. Dixon, R. (1997). The Management Task. Butterworth-Heinemann: The Institute of Management-Foundation.
14. Eberlin, R. & Tatum, B. C. (2005). 'Organizational Justice and Decision Making: When Good Intentions Are Not Enough', Management Decision, 43 (7/8): 1040-1048.
15. Eberlin, R. J. & Tatum, B. C. (2008). Making just decisions: organizational justice, decision making, and leadership. Management Decision, 46(2), 310-329.
16. Folger, R. & Cropanzano, R. (1998). Organizational Justice and Human Resource Management, Thousand Oaks, Calif: Sage.
17. Khan Sherwani, N.U. (2006). Human Resource Management, New Delhi: Galgotia.

18. Knights, D. & Willmott, H. (2007). Introducing Organizational Behaviour and Management, Thomson: High Holborn House.
19. Linstead, S., Fulop, L. & Lilley, S. (2009). Management and Organization: A Critical Text, Basingstoke: Palgrave Macmillan.
20. McShane, S.L. & Von Glinow, M.A. (2005). Organizational Behavior. New York, NY: McGraw-Hill Education.
21. Mengstie, M.M. (2020). ‘Perceived organizational justice and turnover intention among hospital healthcare workers’, BMC Psychology, Volume 8.
22. Moorhead, G. & Griffin, R.W. (1995). Organizational Behavior: Managing People and Organizations, Boston, Mass: Houghton Mifflin.
23. Negulescu, O. & Doval, E. (2014). ‘The Quality of Decision Making Process Related to Organizations’ Effectiveness’, Procedia Economics and Finance 15, pp.858-863
24. Nelson, D.L. & Quick, J.C. (2013). ORGB3, Mason, Ohio: South-Western Cengage Learning.
25. Nnamani, T. & Stückelberger, C. (2019). Resolving Ethical Dilemmas in Professional and Private Life. 50 Cases from Africa for Teaching and Training, Geneva: Globethics.net.
26. Pettinger, R. (2010). Organizational behaviour: Performance management in practice. New York, NY: Routledge.
27. Pollock, J.M. (1994). Ethics in Crime and Justice: Dilemmas and Decisions, Belmont, Calif: Wadsworth Publishing.
28. Rodrigues, C. (2001). International management: A cultural approach. USA: South- Western College Pub.
29. Roy, D. (2022). ‘Development and Validation of an Empirical Instrument to assess Empathy Driven Organizational Justice systems in schools’, Berkeley Review of Education, Vol 11 , 1, pp. 75–106.
30. Salaman, G. (2002). Decision Making for Business: A Reader, London: SAGE publications in association with the Open University.
31. Schermerhorn, J., Hunt, J.G., Osborn, R.N., & Uhl-Bien, M. (2012). Organizational behaviour, Hoboken: John Wiley and Sons, Inc.
32. Tota, I. & Shehu, H. (2012). ‘The Dilemma of Business Ethics’ Procedia Economics and Finance 3, pp. 555 – 559.
33. Zayer, C. & Benabdelhadi, A. (2020). ‘The consequences of the perceived organizational justice: a holistic overview’, International Journal of Accounting, Finance, Auditing, Management and Economics, Volume 1, 3, pp. 91-108.