DEFINING ORGANISATIONAL COMMUNICATION

Abstract

This paper deals with the topic of organisational communication. It discusses the various types and theoretical aspects of communication. If one raises the question “How important is it to have good communication in an organisation?” Nearly everyone will give an answer that it is vital for both the organisation and its employees. However, when it comes to the question of what can be done to improve communication in organisations, there appears to be a somewhat slight conformity. A basic unavoidable feature of complex organisations is that the people in them do not work in isolation. Therefore, group identification and role relationships, information transmission, and the process by which information required meaning, must be better understood. Another important point is the fact that organisations are goal-oriented, a phenomenon which directly influences the content and patterns of communication within them (Porter & Roberts, 1977).